Review of Britannia


Rated 2 out of 5 stars

Terrible

Always been brilliant, even worked for them 30 years ago when they belonged to c.s.m.a.
I can honestly say they have been the best company ever untill my recent call out ,!
My car wouldn't start at home, call out was there quickly as per usual, then disaster. Had a young lad obviously not very qualified who couldn't find what the problem was
he spent about 2 hour trying to resolve the problem he asked me if I had a car manual, so I got the manual out for him, then he was on the phone talking to someone on the phone for advise,?
Eventually I got told I would need a garage to investigate, he never even tried to jump start the car, anyway off he goes no car working, ?? Next day my daughter came tried to jump start it and it still wouldn't start ! then I thought get manual out read it,! and it said could be fuel pump, so I looked at fuse box took the fuse out and replaced it with another one nothing to loose and , wow runs perfect again, why didn't mechanic try that, Im a 74 year old women, who solved a silly easy problem that mechanic couldn't,!
Thank god I wasn't broken down away from home,
Obviously L.V are not using reputable companies anymore, very very disappointed used company Hobbs recovery

Date of experience: 07 August 2024

August 7, 2024
Unprompted review
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