This website was infuriating to use. It wouldn't let me enter my address manually and I had to keep going back and forth until eventually I managed it. I then had to force quit my Safari browser because a small blank window appeared on top of the address panel and I couldn't enter details for the next parcel, and I couldn't close it. I'm going to use a different parcel search next time. PS: I foolishly gave Parcel2Go a second chance and faced similar problems. The site simply WOULD NOT recognise my own home address, even though it is SAVED on its own website, and on the "Select address" list it still wouldn't recognise my address. Parcel2Go needs to sort out its website. I gave up and am going to Royal Mail direct.