I would never use Evri of my own initiative: it is only sellers from whom I purchase who have the poor choice to select evri. I reporter to sellers as I am done with their nonsense delivery. I have been living a nightmare with them for the past 3 years since I moved out from my former area which was simply perfect. 2 months delay recently, parcels declared lost to 2 sellers when they landed on my door step, both had been sent the same day and kept for 2 months! The sellers could hardly believe it as I asked them to request their payment via PayPal! . My last parcel, was delivered 3 days later only because I reported to lakeland who decided to track the order. The seller never rang my bell once and as per second picture provided as evidence: he did not had the gut to knock on my door, so left it on the landing below: what kind of service is that? It's only later on that I realised it had been delivered. This is one get stuck for nothing at home for 3 days: can someone be serious? No apology from Evri who take care to make you connect only with an AI, so they do not have to justify. At least use the phone number provided to call the client or leave a message: why bother?