Review of DPD UK


Rated 1 out of 5 stars

Driver fakes failed deliveries 3 times..

The driver Christopher (with 4.8 stars on the DPD app) has failed to deliver my parcel 3 times now.

There is no way to leave feedback on the driver so I assume this rating is made up.

Each time, he reports that I didn't have the PIN number required for delivery but he has never even got close to my property, I have cameras out side to show noone was ever there.

I checked all of the details on the DPD app were correct and I even up loaded a picture of the property with extra instructions that they can leave it with a neighbour.

I have screenshots from the DPD app to show that he was over a mile away when he cancelled my parcel for the 3rd time. This means I have been made to wait in for 3 different delivery dates.

DPD takes no responsibility and offers no compensation, the only solution they have is that I wait another day...

I wish I could upload the images...

January 29, 2024
Unprompted review