If I could give them minus stars I would! I placed an order for a gift for my son on the 13th December. Their online store said it would be delivered by the 23rd of December. It was only delivered today (12th Jan). Not only did they ruin my 2yr old sons xmas but their customer service is horrendous. You wait 48h for a response (this is their standard response time) - if you even get a response at all.
The final cherry on top is that the set I ordered arrived minus the ball pit. So now I have had to email them once again since only half my order was delivered (a month later). This is a joke of an online store - do not waste your time or money here. Go through a reputable online store like Worten or Amazon Spain.