Review of CeX/WeBuy - United Kingdom


Rated 2 out of 5 stars

Disappointed that I was charged for…

Disappointed that I was charged for separate postage and 3 items were delivered in one envelope!

November 25, 2023

Reply from CeX/WeBuy - United Kingdom

Hi Janice,

Thank you for the review, and I understand the points raised by you.

We have recently updated our delivery fee to £2.95 per item. This change has been made to reflect various factors and current trends. Our items are sourced from stores across the region, and depending on stock availability, they may come from the same store. However, the delivery charge per item remains the same. This can save you time and money by avoiding the need to travel to the store.

For our customers' convenience, we offer a Click & Collect service that allows them to pick up their order at their nearest local store with the item in stock. Please visit https://bit.ly/3TOKhEt for more information.

For any other queries, please feel free to contact us from the support page on the website (https://bit.ly/2moqLzO) and we'll be happy to help.

Regards,
Altaf