Only good things to say about Petsy from our family which includes two teenagers and two fur babies. We have been with them for years and their customer service is exemplary of how customers should be treated from all insurance businesses. I experienced a very stressful situation when our older lab ate a sock. Petsy staff were so caring and helpful. The claim was paid fast and they even called to check up on us. I recommend Petsy to anyone who cares for their pets.