Dear Rob Heap,

Thank you for leaving your review of ordering with Blackwell's and for your feedback. We apologise if our automated review invite caused any frustration or inconvenience. Please do not feel you must review us immediately, you may review at any stage of the process, including updating this review or writing a new one after order fulfilment.

Thank you for shopping with us, we hope to be of service again soon.

With thanks and best wishes,
Charlie

Blackwell's Online Customer Services