Returns process really easy with Royal…
Returns process really easy with Royal Mail which a huge step moving forward until you come to get receive the QR code…. Unfortunately not you need to print a label - Royal Mail offer a paperless service to make the customer journey easier for customer. Contacted customer service with the response we don’t do QR codes! Really is no need these days for wasting paper and effort printing labels. Sort it out!!!
Reply from Hackett London
Dear Mr Johnson,
Thank you for your message, your feedback is really important to us.
We appreciate your comments because they help us to improve and we will share them with the relevant department to optimise our services. We aim to offer our customers the best experience and we will keep doing everything to improve it day by day.
Warm regards,
Hackett London Ambassadors Team🎩