I live in the EU. I ordered a pair of sandals from Nordstrom and was sent a pair of Mens sneakers. The entire ordeal of returning the goods was not easy and it isn’t over. I still have yet to receive a refund and then I have to submit the paperwork to have the VAT taxes refunded. I couldn’t even order the sandals after the return as I was told they were on Anniversary sale and not available for international orders even though I have a Nordstrom card! At the end of the day I will never order from Nordstrom again, not worth my time, not worth the trouble and for a company that was always known for great service I am so not impressed!! I ordered the very same sandals from Amazon and they came faster, cheaper and the correct item was shipped. Also VAT was prepaid so no hassle there. I will not shop from Nordstrom nor will I recommend them in the future.