We were time poor but in a relatively good place to buy being in rented accommodation, but also quite new to the area. Tim was super organised, got to know us and our needs quite well, and was very good at pre emptively suggesting stuff to us. Took us to see things we weren't necessarily thinking of but were interesting. Took us to see things which were off market and we eventually succeeded in finding somewhere, which was difficult to manage over a long process but Tim helped us all the way through. Very reassuring presence and always on hand to help.