Don't waste your time.
I just got off the phone again with another foreign sounded gentleman, again very pushy and rude and this is meant to be a customer service? I think not. I love my 5 phone calls a day I receive when I'm at work for these guys. Not. Absolutely disgusting.
Reply from Brooksdale
Dear Ben,
Thank you for your review, we appreciate your comments and we're sorry to hear that you feel this way.
Please can you confirm your reference number with Brooksdale Ltd, so we can identify you on our systems and look into the matter. Please ensure that you email your Claim Reference to reviews@brooksdale.co.uk and not post it publicly on any public platforms.
Your feedback is very important to us and we have taken this on board; however, if you would like us to look into this matter further for you please email reviews@brooksdale.co.uk and we will endeavour to assist you.
Kind Regards,
Brooksdale Ltd