There seems to be no support for services like microchip transfer. I applied to change the data in their database, but that was not processed. It is still pending two months after the due date. I tried to contact the company a couple of times and there was no response. Moreover, on the website there is a free plan to choose from, but I was forced to pay a fee. Here is a quote from the website: "Each microchip comes with FREE registration and 2 FREE new owner transfers."