I emailed you twice asking the…
I emailed you twice asking the dimensions of the acoustic guitar machine heads ,when contacted you by phone enquiring your staff told me a item code only to find that the machine heads were singles.
Reply from Gear4music.com
Dear Mick,
Thank you for your review.
We are sorry to hear that you are not fully satisfied with your order.
Unfortunately, we cannot find any emails from your address on our system, however, a member of our team will be in touch shortly to resolve the issue.
We do offer a 30 day money-back guarantee should you feel any item purchased from us does not meet your expectations.
Our customer service team is here to resolve any issue that you might encounter over the course of your shopping experience.
We would never wish for a customer to feel that they had made the wrong choice after placing an order with us.
We do apologise for the inconvenience caused by this issue.
Kind regards,
Gear4music