Very very poor customer service will…
Very very poor customer service will never use ever again
needed to make a slight amendment no reply to my email after 5 days and no answer on the phone after 4 hours hold- had o purchase another kit. you would have thought that with the fortune they are making with 2 seconds tests they could hire more customer service staff.
Reply from Randox Health
Hi Amal, our customer support team have experienced a very high volume of enquiries but continue to work tirelessly to answer all calls, emails and social media queries and like to give as much time to each customer as possible when they do get through to speak to someone. If you would still like to get in contact then I would encourage you to send us a direct message on social media with the necessary information. Thanks and take care^Dara