Can I leave less than 1 star? What a tedious, exhausting and ridiculous experience with this company. They are rude, unapologetic and absolutely do not care about providing a basic level of customer service.

I wish, like many others here, I had read these reviews prior to my purchase. Not only did they send us a damaged machine (and then offer a measly 10% off what was very visible damage on the machine door) but it's been almost three weeks since the original order and still no machine! The man I just spoke to on the phone was literally aggressive and told me if I didn't like the situation it was my option to cancel. Ha! Horrendous service, do not waste your time.