poor quality, terrible returns policy
Bought a large number of products, turned out to be very low quality and wrong colour. They somehow expect the customers to be expert carpenters and keep saying that we were wrong.
Demanding we pay for courier to return the items and keeping 10% of what we paid for "re-stocking fee".
Reply from LPD Doors
Good afternoon Aziz,
Thank you for for taking the time to lave a review and comments, I have requested Trust pilot contact you for more information regarding your experience leading to the comments left so we can address your concerns and work towards a resolution.
If you have any other concerns in the meantime please do not hesitate to contact us further, take care.
Update:
Good afternoon Aziz thank you for your update. Please could I ask you contact your chosen stockist with your concerns, LPD work closely with our business partners to support all parties where possible. We shall wait to hear from them with further detail.