The most untrustworthy, selfish estate agents I have had the displeasure of dealing with.

James Anderson failed to acknowledge an offer I put in for a house because someone else had offered higher. They did not respond to my offer after days of pressurising me because it was not high enough for them. I assume they didn't pass it on to the seller either.

Once we finally found the house of our dreams, they then proceeded to allow viewers into the house after it was off the market and accepted a new offer on it on the day we were meant to exchange (the week before completion). There was no regard as to how immoral this was or any empathy for how this had horribly affected people's lives.

Now that we are beginning the search again for a house, I most certainly will not be buying through James Anderson, and recommend others don't either if they don't want to be tricked and made to feel awful.