Review of EachMoment


Rated 5 out of 5 stars

Old memories restored! Happy Days!

I'd found some old 8mm video cassettes that my late father had made on a camcorder. Unfortunately, the camcorder didn't work anymore and was now obsolete. Found EachMoment on the internet and chose them because they picked up my memory box from the house (saved me a trip to the Post Office which I wanted to avoid due to Covid), and then returned it three weeks later. The whole process was very easy. They send a big box to you in the post. You fill it with tapes, slides or whatever ancient medium you may have and label the items. I originally paid for six tapes but found some more VHS videos, audio cassettes and camcorder tapes and added them to the box. I attached the labels supplied - additional items had labels with £12 on them. I paid for the extra items after I had received all the tapes back. I also had a quick response to an email I sent so customer service was up to scratch. It was lovely being able to show these old videos to my old ma who was delighted to see them again. There was also a bit of disappointment as I had partially recorded over a video of my baby daughter from 30 years ago and had an episode of Colombo on it! That was my fault though. All in all, I was very pleased with the door to door service, clear instructions and value. These memories are priceless and I have recommended EachMoment to a few friends.

March 3, 2021
Unprompted review

Reply from EachMoment

Deb,

Wow, what an amazing and in-depth review of our service we provide here at EachMoment, we are so thrilled that you enjoyed the process all the way through and are now enjoying watching the memories back with your family. Despite Colombo making an appearance we are happy that you've enjoyed the quality of our work and you've also found the whole experience pleasant and our customer service was up to standard for you.

Please do tell your family and friends about our services, we are always looking to grow the EachMoment family and unlock cherished memories for our new customers.

Best Regards
The EachMoment Team.

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