Laziest Engineers on the planet.

Worst Engineers who are basically just lazy. I decided against you better judgement to come back to Sky who have been hounding me to come back. I was waiting for Engineer today Sunday 28 Feb as a brand new customer. He called me from a Private number not introducing himself and totally unprofessional. He basically told me he was coming but wouldn't do the job because he couldn't enter the property!!. He hadn't even looked at the property and Dish but decided as it was Sunday and would entail using a Ladder . He instead decided to be rude and clearly get his Sunday cleared. Why do Sky employ people who cannot value work or customers . He came to the door and asked why he had already decided he wasn't going to do the job. If that was the case why even book or show up. My Sunday wasted !! His lazy unprofessional attitude was that I couldn't even challenge him as he was clearly not happy and wouldn't even give me his name . What moron knocks someone's door and doesn't even introduce himself professionally as Sky Engineer ans his first name

He was intent on not working on a Sunday. He had already called me to tell me he wouldn't be able to do the Job . This company hires Morons and the most unprofessional staff in in planet. They clearly don't want to work for a living and using Pandemic as an excuse, think they can talk to customers and appear at someone's door with a face tripping them hands in pocket with a scowl . No introduction no professional courtesy essentially this individual did not want to work . Shameful and would urge anyone who is thinking of coming back to Sky not to bother they have got worse. You would think that in a Pandemic customers are a precious commodity instead they have sales people selling and selling and no infrastructure to support this. This Engineer should never be allowed to face a customer let alone speak to them. He clearly was not happy having to work on a Sunday , I had to change my plans to accommodate this moron who decided he would have an easy life. Thats fine Sky can sully their reputation by recruiting unprofessional oiks to their hearts content.

Positive experience to counter this with Vodafone Broadband
I had an engineer who installed my broadband who was courteous and professional he stayed till the job wss complete and arrived with Ladders and tools to do his job was happy to come into property and keep social distance. It seems Sky wants to employ lazy Engineers who can pick and choose what they say and decide that they don't want to do their profession. I wish I had the luxury to be able to in my job do or say anything I wanted and decide when I could worn and down tools !!
Horrible experience and to be honest don't expect anything else from Sky and more fool me ,once again sold on the promise they would get their act together and actually value customers . Big mistake and back to square one nightmare