On 15 October 2020 I purchased and paid for a refrigerator from them. Delivery was agreed as 3-4 weeks. Since then I have written many times, and each time they simply reply "We are checking with the supplier" and never gave a delivery date. Finally on 3 December I contacted them to CANCEL the order and request a refund. This they acknowledged but since then NO REFUND and only auto-replies "We are very busy...", in spite of SEVERAL requests for the refund.