I have 4 bookings with Gotogate, all were cancelled by the Airlines as far back as June 2020. Gotogate are doing nothing to redeem my monies and i'm so fed up with their 'stock answer' to everything which is 'Covid, long delays with refunds'. Gotogate today have closed one of my 'cases' saying a refund is not due, how can that be when the Airline cancelled the flight?! As the old saying goes, you get what you pay for. Gotogate are cheap because there is no way out when it goes wrong.