Review of Vaillant UK


Rated 1 out of 5 stars

I was left 4 days with istallation not…

I was left 4 days with istallation not terminated and a hole in the wall were the pipe goes, not hot water and no heating, I was freezing and not able to have a shower for 4 days!!!. The all experience is been very stressful very poor custumer service, I would not reccomend and highly regrette my choice! I have lost 3 days at my work waiting invane for an ingenier to came and finish the job! Wich took 3 different ingeniers to finilly finish the job ...4 weeks letar!!!

October 29, 2020

Reply from Vaillant UK

Hi Elsa,

Please refer issues regarding installation to your independent installer. If you believe there to be a fault with the appliance itself please contact our service team on 01773 828100.

Regards

Jayne