Damaged or wrong items and poor packaging.
Wrong item delivered twice and when on the third occasion I received the correct product some parts were missing and the item was damaged.Packaging was inadequate for shipping which I think needs to be improved.
On the plus side the customer services were excellent and I eventually got the products ordered in acceptable condition.
October 5, 2020
Unprompted review
Reply from Trueshopping
Hello,
Thank you very much for your feedback.
I am very sorry to hear about the issue you encountered with your order, but I am very pleased to hear our customer service team resolved this for you.
Should you need any further assistance, please do not hesitate to get in touch.
Kind regards
Trueshopping