If you keep opening investigations and…
If you keep opening investigations and limiting accounts of honest customers, it's not because you have to because you're part of FCA. It's because your automatic fraud-detection algorithm doesn't work, and you prefer harassing people rather than fix it.
Stop denying this, other banks are doing better on this and are not harassing honest customers. And they are part of FCA too.
We are not a marginal problem - this can happen to any of your customers at any time.
Regarding your response: did you copy and paste this response again?
Reply from Revolut
Hey there!
We’re so sorry to hear that you have experienced trouble as a result of this but our compliance team must follow certain protocols to ensure the safety and security of all user’s accounts as well as our system.
Under current regulations, we must do our due diligence to ensure that all funds are legitimate. Occasionally, the process for verifying your funds can take slightly longer than expected. This usually happens because we work with a wide variety of partners, which means that we sometimes may need to get their perspective on a case and this can cause
delays.
Unfortunately, it’s not possible for us to share any details relating to an account that’s under investigation.
We know that this can be very frustrating and to explain this process in a little more detail, you can visit the link below. It explains what this review is about and how we conduct it.
https://blog.revolut.com/what-is-source-of-funds-and-how-does-it-affect-me/
We’re an FCA regulated company, this means that all our processes follow strict guidelines and are monitored.
Our compliance team is working hard to minimize the disruption while an account is under review and please be assured that they’ll reach out once the review is fully complete. We’d like to take this opportunity to thank you for your patience and once again, we’re sorry for any trouble caused.
Yours,