Renewed with Simplicity after market…
Renewed with Simplicity after market comparison - Very straight forward and transparent process - Always happy to use web site e.g. give readings (The builder (2018) of our new home installed smart meter 1 not 2 so when we changed from EON it does not work!! We await smart meter 2 installation
Had query today on the account - Chelsea was brilliant in sorting everything
Reply from Simplicity Energy Ltd
Dear Mike,
Thank you for your review regarding your experience. We are delighted to hear you are happy with the service we are providing. We strive to deliver an outstanding customer service both via email and over the phone.
If any issues arise, one of the customer service team is always more than happy to help!
Your feedback will also be passed to Chelsea & to our customer service team, and we look forward to speaking with you in the future.
Thank you from all of us @ Simplicity Energy.
Kind Regards,
Manelyn
Business Support Analyst
Simplicity Energy