I have come across poor organisations in my time, but TalkTalk really does take the biscuit. It is awful. They seem to be frightened of their own shadows. They really don't seem to want to help and all they seem to give is surface talk with no depth to it. I'm in a complaint with them (I squeezed a ref-REP-5610130) out of them plus a recall number but have had to go to the internet to connect, and then to Mobile internet because for some reason the connection was lost. Then TRUSTPILOT came up. Maybe I will finish this once I connect and complete. My glass is half full!