Yet again... Every time I see hermes as the delivery company I expect the worst and I get it. The tracking just doesn't work at all so there's no way of knowing if or when they will turn up , in the past they have told me that they tried to deliver and left, but they lied and didn't even leave a card . Then I've had parcels just totally lost. They say that you can phone them for details but this leads to someone advising to live chat or email.
A dreadful company