Let down on two occasions
Let down on two occasions, firstly traveled to London on their instruction to collect a f/shirt to be told after waiting to be served for 30 mins that it was not available. Second time, traveled to London and collected a shirt for my son and the printing on the back was completely wrong. To add insult to injury, just try giving the customer service line a call, its geared up from the off to get rid of you with a 20 min minimum delay built in.
Reply from Pro:Direct Sport
Hello Mark,
Thank you for taking the time to leave us this feedback.
I am very sorry to hear about the issues you have encountered with your orders. I would love to investigate this further for you but unfortunately I am unable to locate any orders using the information you have provided in this review. Please email me at tpreviews@prodirectsport.net with your order number and i will look into this as a matter of priority.
Best Regards
Kate
PDS Customer Services