9 days to deliver the parts I ordered.
I tried telephoning twice to find out where my parts were, but was stuck in a queue on both occasions and ended up abandoning the calls as neither was answered.
I tried the online chat twice as well - 40 people ahead of me on both occasions and the application timed out so I never reached the front of the queue.
I made two e-mail complaints - both were ignored.
Abysmal service - I'll only ever use EuroCarParts again if I am desperate and can't get the parts anywhere else.