Review of TOYS"R"US


Rated 2 out of 5 stars

Not Sure

Toys R Us is a wonderful place! I love that they Price match and always have a wide variety and selection of merchandise, but honestly some one some where needs to come up with a better training orentation or tell the employees to at least have common courtesy. I've been to toys r us and babies r us at least 75 times in the past 2 1/2 years and I can count on one hand how many times I was greeted or offered help. Literally almost every time no hello, welcome or thank you! Nothing! Way to make your customers feel unwelcome! My last experience was a rotten one and ever sense I have not been back not sure if I ever will but if I do I hope someone comes up with a game plan on how to make your employees more friendlier and teach them how to make customers feel valued!

October 27, 2017
Unprompted review

Reply from TOYS"R"US

Hej Cassie,

Thank you for your feedback!

We are sorry if you dont feel welcome in our stores and that is something we are working with our staff on improving so you will have an even warmer welcome and better stay in our stores!

We would like you to sent a mail to our customer service kundeservice@toysrus.dk. Then we can forward you feedback.

Med venlig hilsen
Toys"R"Us

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