I ordered backpack which was suppose to be delivered in 7 to 14 days. After two weeks waiting without hearing from Fjellesport I sent them email asking when my package will be delivered, and after 3 more days got an answer that backpack wasn't sent yet and I should not expect it to be delivered any time soon since they can't get it from their supplier.

I understand things like that can happen from time to time but I just wasted 3 weeks and still have to wait for another few days to get my money back. I should be informed short after placing an order that for reason mentioned above my order will be delayed by x weeks, so I could cancel it and place an order somewhere else.