Zunado Reviews 15

wouldn't even give them 1 star .
I cashed out a gift card that doesn't work and it's a complete scam...they don't care and haven't tried to help me ...any replies I get are telling me I gotta figure it out on my own and it's out of there hands.so beware seriously they suck
.. complete sketch

RTP feels like its got to be much much lower than everywhere else. Dont think ive had so many deadspins since trying out legendz. Nice sales for extra SC, not that itll everbe redeemed. Yes its gambling but it feels rigged. Will play same games elsewhere, where rtp is proper

I have never had such a frustrating experience with an online service. After requesting a withdrawal of $170 to my debit card (which the interface promised would be “immediate”), I spent over 12 hours in limbo, with no transaction confirmation and no funds received. I had to complete identity (KYC) verification twice, both times successfully, yet my withdrawal was still pending review without any clear explanation.
Customer support was consistently noncommittal, only ever replying with stock messages about “forwarding my request to the relevant department” and asking me to be patient. Despite repeated messages emphasizing the urgency—for example, that disputes with my bank are easier to resolve within 24 hours—the company did not provide any real timeframe or evidence that anything was actually being done.
Worse, my account showed no transaction records related to my activity, adding to the lack of transparency. When I looked up reviews, I found other users had reported exactly the same issue: missing payouts and a lack of genuine help from support.
Based on my experience, their advertised immediate withdrawals are simply not true, their communication is evasive, and they seem to drag out the process until after the point where a transaction dispute would be easily possible. The whole situation feels deliberately dishonest and deeply unprofessional.
Avoid this service at all costs.

Made 3 deposits, tried on different days. Different providers, bets, absolutely one of the worst outcomes I ever experienced. No nice line hits, small paying bonuses. Very disappointed. Not exciting or fun at all, also support promised to get back to me and reward for technical issues I experienced, but haven't heard from them for 2 days. They just ghosted me. Well when you treat your players this way and your games are not paying at all, even here is huge variety of games, but what the point if your balance goes one way only - down. Daily bonuses also small. Definitely there is more lucky social gaming platform and more rewarding. Do not recommend at all.

Trying to redeem and when I click on the notification it tells me the link is invalid. In chat with support for several minutes to tell me a ticket has been created, have a nice day. Really frustrating honestly.

I’m very impressed with casino this is my go to casino now, instant redemption to my bank card and it shows me my redemption request in my notifications to let me know that it’s being worked on. I recommend this to anyone who wants to play on here, give it a shot and you won’t be disappointed, thank you Zunado for being good to me and your customer support team.

Another new casino scamming customers.
Lots of problems here. I made 9 purchases this morning but I was charged 11 times.

I than went to withdraw. The money was removed from my account but the transaction log shows no record.

I contacted support and apparently my withdrawl was “lost” and they have to investigate with the technical team.

A simple $150 withdrawl is……..gone??

Brandon wise man is sad man this morning. I’m confident I won’t receive this money

-Brandon wise man-

Updated review: only glitchy thing I have found on here is the chat. It kept closing on me while I was talking to someone then eventually I lost the whole conversation and had to start over. But I already got my redemption. That was super fast. Spoke with a nice rep on chat name Lyra Rose as I had not gotten any emails or anything regarding it. She lmk that in my notifications should have been one saying my redemption was approved. So I clicked it and put in the card I wanted to use and bam. Instantly in my account. I just signed up for these guys last night and I play on a lot of casino sites. I don’t know what games the folks were playing where they were hitting nothing but losing spins because I had the opposite experience. I won enough to redeem on my first time playing. And it was pretty quick too. Their rtp levels on their hold and win games was pretty good. At least for 3 out of the 4. I love the layout and how easy it was to sign up and navigate. I submitted my redeem request and my id documents. Once I hear from someone and am able to get my deposit hopefully smoothly. I will absolutely be updating to 5 stars. I have no issues purchasing coins on here and playing. My fave new one to hit in the last few months.

To start, I never received an email stating the site was live after pre registration with the promise of a special gift for doing so. After letting support know this, they manually added the “pre registration wheel” so I could spin it and see my reward. It doesn’t work, so there is that. I also tried the games out with the free sc I got from the standard welcome bonus and, as others have said, the spins are mostly dead. This is in comparison to the same games and providers on other sites. Noticeably dead spins. I will give the support this, they gave me 3 sc for my issues, but it didn’t go anywhere. And lastly, you are not able to spin your coins to zero. I get an error every time I try to make a spin that brings me to zero. All in all I can’t recommend, which is sad, because support seems very nice and helpful.

Redemption after understanding and a few emails, went fairly smooth. ZOE AND LIRA ROSE were extremely helpful, and polite. lthen once approved my redemption went in immediately. Fun games and an overall fun & exciting social site to play on.

The games are amazing and the setup is great. The little alien mascot is super cute. There were some issues with my redemption however I reached out to support and they were quick to help me out and resolve the problem. The login bonuses and pre-reg bonus are also nice.

Clean site . Easy to use and navigation. I like the game variety. Lots of variety, and quick withdrawal.

I’m not one to write reviews but it seems like the RTP is extremely low. The site also lags a lot. I would not be surprised if the RTP is on a controlled setting to prevent any payouts.

THIS IS THE WORST SITE I HAVE EVER BEEN ON I WAS PLAYING ON THIS SITE AND MADE THE MISTAKE OF REQUESTING A REDEMPTION AFTER THAT I WAS NOT ALLOWED TO LOG IN ANYMORE, I HAVE SC COINS IN MY ACCOUNT AND THEY WILL NOT LET ME LOG IN. VERY SAD FOR A NEW SITE, TOTAL WASTE OF MONEY. NEXT CALL WILL BE TO THE STATE AG