Excellent customer service from the team at U-Drive Southampton. Euen and Kayleigh are always so friendly and helpful. I especially appreciate their knowledge of the vehicles, including the expected f... See more
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I booked a Luton van online to move house - very easy to do. Despite feeling a little concerned that i wouldn’t get the exact vehicle I booked, I decided to trust the process. When I collected the v... See more
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Staff were very pleasant and efficient, vehicle had a couple of small issues, tail lift kept jamming so ended up greasing the runners! This did solve the problem, the rear shutter door was also stick... See more
Company replied
Useful opening hours - unlike other van hire companies in area - open all day Saturday & Sunday. Reasonable prices & good quality vans. Friendly & helpful staff, van was ready for me to drive within... See more
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Company details
About U-Drive | Car, Van, Minibus & Truck Hire - Southampton
Written by the company
U-Drive is a family-run vehicle hire company based in the South West, with a network of locations across Hampshire, Wiltshire, Dorset, Devon, Somerset, Glamorgan, and the North West. We’ve been providing high-quality vehicles and excellent customer service since 1982. Our fleet is maintained to the highest standard, and our knowledgeable team is here to help with all your vehicle hire needs.
In addition to our car and van hire services, we offer flexible short-term and long-term hire options for businesses and public sector organisations available through U-Drive Pro at u-drivepro.co.uk. Explore our wide range of commercial vehicles, including EVs and specialist options. We can also fit any accessories, vehicle livery, and Chapter 8 requirements. Experience the difference of working with a company dedicated to providing the best vehicle hire experience.
In addition to our car and van hire services, we offer flexible short-term and long-term hire options for businesses and public sector organisations available through U-Drive Pro at u-drivepro.co.uk. Explore our wide range of commercial vehicles, including EVs and specialist options. We can also fit any accessories, vehicle livery, and Chapter 8 requirements. Experience the difference of working with a company dedicated to providing the best vehicle hire experience.
Contact info
22-24 Millbrook Road East, SO15 1HY, Southampton, England, United Kingdom
- 023 8077 2222
4.8
Excellent
582 reviews
Replied to 63% of negative reviews
Typically replies within 2 weeks
My experience with U Drive was very…
My experience with U Drive was very good, from the moment I booked to returning the vehicle. I have used them before and the custo,er service is excellent each time.
February 13, 2025
Unprompted review
Reply from U-Drive | Car, Van, Minibus & Truck Hire - Southampton
Thank you for the great review and 5-star rating, Sarah! We’re thrilled to hear that your experience was excellent from start to finish, and we appreciate your continued trust in us. We look forward to helping you again next time!
Kind regards,
U-Drive Customer Service
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Hired a van from Southampton U-Drive
Hired a van from Southampton U-Drive, brought it home and locked the keys in the back of the van! Used U-Drives recovery who couldn’t get in either and thought my day was over! Called UDrive who said to get it recovered to the yard and they will sort a replacement. By the time I was at the yard I was almost immediately leaving again in a different van. Second to none service from The Southampton U-Drive team! Thank you!
February 23, 2025
Unprompted review
Reply from U-Drive | Car, Van, Minibus & Truck Hire - Southampton
Hi Adam,
Thank you for the fantastic review! We're so glad to hear that we could get you back on the road quickly after the hiccup with the keys. It's great to know that the Southampton team could turn things around for you so swiftly. We really appreciate your kind words and look forward to assisting you again in the future!
Kind regards,
U-Drive Customer Service
Hassle Free Vehicle Hire
I booked a Luton van online to move house - very easy to do.
Despite feeling a little concerned that i wouldn’t get the exact vehicle I booked, I decided to trust the process. When I collected the vehicle, Harry was great at going through the paperwork & explaining how things work.
His friendly nature made this a hassle free experience & the vehicle was returned the following day.
February 14, 2025
Unprompted review
Reply from U-Drive | Car, Van, Minibus & Truck Hire - Southampton
Thank you for the review and 5-star rating, Gary! We're glad to hear that booking was easy and that Harry made the process smooth and hassle-free for you. We hope your house move went smoothly, and we'd be happy to assist you again in the future!
Kind regards,
U-Drive Customer Service
Great and easy rental!
Needed to rent a large van 2 days as we were moving house. U-Drive in Southampton were exceptional with a great service, they made it all really simple. Big shout out to Lauren for helping us on the day!! Will definitely be using them again
February 13, 2025
Unprompted review
Reply from U-Drive | Car, Van, Minibus & Truck Hire - Southampton
Hi Jonny,
Thank you for the amazing review! We're so happy to hear that the team at Southampton made your house move a smooth and easy process. We’ll be sure to pass along your kind words to Lauren! We look forward to helping you again in the future!
Kind regards,
U-Drive Customer Service
A very efficient hand over and return…
A very efficient hand over and return of the van. The staff were polite and efficient. The van was most useful and performed its job well.
February 14, 2025
Unprompted review
Reply from U-Drive | Car, Van, Minibus & Truck Hire - Southampton
Hi Sebastian,
Thanks for your review and 5-star rating! We're glad to hear the handover and return process was smooth and that the van met your needs. We appreciate your kind words about our team and hope to see you again in the future!
Kind regards,
U-Drive Customer Service
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The team at Southampton were absolutely…
The team at Southampton were absolutely wonderful. So slick, friendly and organised. Zero hassle collection and return. Special thanks to Kayleigh for her wonderful customer service
February 8, 2025
Unprompted review
Reply from U-Drive | Car, Van, Minibus & Truck Hire - Southampton
Thanks for your review and 5-star rating, Matt! We're glad everything went smoothly and that you enjoyed the friendly service at our Southampton branch. See you again next time!
Kind regards,
U-Drive Customer Service
Friendly, Polite, Sociable
Everything was done smoothly, swiftly and we had a nice short chat!
February 2, 2025
Unprompted review
Reply from U-Drive | Car, Van, Minibus & Truck Hire - Southampton
Thanks for your review, Dave! We're glad everything went smoothly and swiftly for you – we look forward to seeing you again!
Kind regards,
U-Drive Customer Service
Super easy process and I’d checks
Super easy process and I’d checks. Staff exceptional. Manage do return back on the same day on a Sunday. Couldn’t ask for more. Definitely recommend! Thanks to Afonso as well !
February 2, 2025
Unprompted review
Reply from U-Drive | Car, Van, Minibus & Truck Hire - Southampton
Thank you for your fantastic review, Marcia! We're so pleased to hear that the process was easy and that our team provided exceptional service. Afonso will be delighted to receive your kind words. We appreciate your recommendation and hope to see you again in the future!
Kind regards,
U-Drive Customer Service
Good quality van
Good quality van, clean and well equipped. Thorough handover and made the process easy
January 26, 2025
Unprompted review
Reply from U-Drive | Car, Van, Minibus & Truck Hire - Southampton
Hi Adrian
Thanks for your review and 5-star rating! We're pleased to hear that you found the van clean, well-equipped, and the handover process smooth. We appreciate your feedback and hope to see you again!
Kind regards,
U-Drive Customer Service
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Always used these guys....really…
Always used these guys....really helpful and polite and the hire cost is pretty good to
January 23, 2025
Unprompted review
Reply from U-Drive | Car, Van, Minibus & Truck Hire - Southampton
Hi Daniel,
Thank you for your review and 5-star rating! We're glad to hear you've always found our team helpful and polite, and that our hire costs work well for you. We hope to see you again soon.
Kind regards,
U-Drive Customer Service
U Drive Southampton
U Drive Southampton. 2nd WE in a row, they have been prompt with handling paperwork and then getting vehicle ready to take away.
January 25, 2025
Unprompted review
Reply from U-Drive | Car, Van, Minibus & Truck Hire - Southampton
Thank you for your great review! It's fantastic to hear that our Southampton team has been consistently prompt and efficient for you. We appreciate your continued support and look forward to helping again in the future!
Kind regards,
U-Drive Customer Service
Amazing customer service from start to…
Amazing customer service from start to finish, very convenient for when i wanted to move house! very competitive in price and service was brilliant all the way through generally couldn't recommend enough!
January 18, 2025
Unprompted review
Reply from U-Drive | Car, Van, Minibus & Truck Hire - Southampton
Thank you, Maxim, for your great review and 5-star rating! We're thrilled to hear that our service made your house move smooth and convenient, and that you found us competitive on price. Your recommendation means a lot to us—thank you for choosing U-Drive!
Kind regards,
U-Drive Customer Service
Best price from U-Drive and excellent…
Best price from U-Drive and excellent service as always from the Southampton branch, Kayleigh in particular. Will be back!
January 17, 2025
Unprompted review
Reply from U-Drive | Car, Van, Minibus & Truck Hire - Southampton
Hi Laura,
Thank you for your kind words and 5-star rating! We're thrilled to hear you received excellent service from our Southampton branch, especially from Kayleigh. We'll be sure to pass along your praise. We look forward to welcoming you back!
Kind regards,
U-Drive Customer Service
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Above and beyond
Really helpful and kind team in the office, being Kayleigh, Lauren and Harry. Advised two hours before booked time that the van was ready if we wanted to pick up earlier. Nice and clean on collection.
Very helpful with the paperwork relating to the dink I put in the Luton box.
Best rental team!!
January 12, 2025
Unprompted review
Reply from U-Drive | Car, Van, Minibus & Truck Hire - Southampton
Thank you for your amazing review, and 5-star rating! We're delighted to hear that Kayleigh, Lauren, and Harry provided such helpful and kind service—they’ll be thrilled to know their efforts made such a positive impact. It’s great to know the team kept you informed and made the process smooth, even with the paperwork. We look forward to assisting you again in the future!
Kind regards,
U-Drive Customer Service
Very friendly and professional service…
Very friendly and professional service from Lauren and Kayleigh, both very chatty and helpful, would recommend to a friend and will definitely use again.
December 28, 2024
Unprompted review
Reply from U-Drive | Car, Van, Minibus & Truck Hire - Southampton
Thank you, Chris, for your fantastic review! It's great to hear Lauren and Kayleigh made your experience so friendly and professional – we'll be sure to pass along your kind words to them. We're thrilled you'd recommend us and look forward to welcoming you back in the future.
Kind regards,
U-Drive Customer Service
What great friendly service.
I popped in a few weeks beforehand to ask some questions about what I need to do to hire a 7.5t lorry, the staff are very helpful and talked me through the whole process. The staff are very friendly and make the whole experience easy.
Thumbs up from me.
December 17, 2024
Unprompted review
Reply from U-Drive | Car, Van, Minibus & Truck Hire - Southampton
Hi Alison,
Thank you so much for your wonderful review and 5-star rating! We're delighted to hear our team could answer all your questions and make the hiring process smooth and stress-free. Your kind words about our friendly staff mean a lot to us. Hope to see you again soon.
Kind regards,
U-Drive Customer Service
They were very competitive on price…
They were very competitive on price smooth vehicle collection and return very pleasant office staff would highly recommend.
December 12, 2024
Unprompted review
Reply from U-Drive | Car, Van, Minibus & Truck Hire - Southampton
Thank you for your fantastic feedback! We're delighted to hear you found our pricing competitive and the collection and return process smooth. Our team takes pride in providing an excellent experience, and we appreciate your recommendation. Wishing you a wonderful Christmas and a happy New Year!
Kind regards,
U-Drive Customer Service
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Hired an economy car from U-Drive…
Hired an economy car from U-Drive Southampton. Jamie was helpful,friendly and efficient. Communication was clear and prompt. Highly recommend and will use again in the future should I need.
December 11, 2024
Unprompted review
Reply from U-Drive | Car, Van, Minibus & Truck Hire - Southampton
Thank you, Nick! We're delighted to hear about your positive experience with Jamie and the Southampton team. It's great to know the process was clear, friendly, and efficient. We appreciate the recommendation and look forward to assisting you again in the future!
Kind regards,
U-Drive Customer Service
reliable delivery
December 4, 2024
Unprompted review
Reply from U-Drive | Car, Van, Minibus & Truck Hire - Southampton
Thank you for your feedback! We're delighted to hear you found our delivery service reliable. We hope to see you again in the future.
Kind regards,
U-Drive Customer Service
The staff at the Southampton branch was…
The staff at the Southampton branch was very friendly, can’t fault.
November 26, 2024
Unprompted review
Reply from U-Drive | Car, Van, Minibus & Truck Hire - Southampton
Hi Kieran,
Thank you for your kind words! We're delighted to hear you had a great experience with our friendly Southampton team. We’ll be sure to share your feedback with them. Looking forward to helping you again in the future!
Kind regards,
U-Drive Customer Service
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