Trunk Logistics Reviews 1,076

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's service, highlighting the staff's helpfulness, patience, and solution-oriented approach. Consumers found the teams to be punctual, friendly, and professional, adept at handling furniture even in challenging spaces. People also appreciate the efficient booking process and clear communication throughout the entire moving experience. The company's location and delivery service receive positive feedback as well. Reviewers highlight the teams' careful handling of belongings, ensuring items are moved safely without damage. Consumers also commend the company's ability to accommodate moves at short notice and their willingness to go above and beyond to meet customer needs. The competitive pricing and transparent quotations further contribute to the overall positive experience.

Based on these reviews

Rated 5 out of 5 stars

Dan, Amin, Mike, Connor and Silva were so helpful today, working tirelessly to get our copious amount of boxes moved. We truly appreciate all their help and they also entertained my kids while doing i... See more

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Rated 5 out of 5 stars

The whole process, from our initial enquiry to the follow up email checking we were happy with everything, was stress free and positive. Our house was packed efficiently and carefully and the te... See more

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Rated 5 out of 5 stars

Great communication, agreeable price, and on the day of moving Dan Sam and Aaron moved a massive garden table up over a brick wall and through the tiny cramped garden back alley of our new house. Movi... See more

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Rated 5 out of 5 stars

Excellent Lenny, Simon, Aaron and Dan who had a delightful sense of humour and helped with a very stressful day. I would recommend Trunk, we have used them twice.

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Rated 5 out of 5 stars

Great team at Trunk Logistics, good competitive quote, thanks Kieran. Then the guys that move our furniture brilliant Elliot got the 2 vans filled quickly then unloaded at our new place just as fast... See more

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Rated 5 out of 5 stars

The 2 guys that moved us Catalin and Jack were absolutely brilliant everything was moved safely and treated with respect they were both polite and very helpful

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Rated 5 out of 5 stars

The team turned up early . They were friendly and professional. Luke, Dan , Kaz Archie and Wayne were fantastic, we couldn’t fault them. They took all the stress of moving away. Would definitely use a... See more

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Rated 5 out of 5 stars

Lenny and Matt done my removals made everything smooth for my family honestly could not of done this with out ur team they were stars x

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Rated 5 out of 5 stars

I had an excellent experience with Trunk from quote to moving day! Holly was quick to respond to all my queries throughout the booking process and Nichola handled my last-minute changes with ease. Als... See more

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Rated 5 out of 5 stars

Kayne and Christi came the day before our move and packed everything in our house speedily and professionally. On the day of the move we again had Kayne and Christi assisted by Brad. All 3 were great... See more

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Rated 5 out of 5 stars

we were really pleased with the whole package from the service preparing for the move and the two days themselves, all the Trunk team were professional and helpful.

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Rated 5 out of 5 stars

Very helpful team, booked at short notice, when they arrived they were efficient and friendly. They (Jay, Simon, Lee and Kieron) worked in difficult circumstances and did a wonderful job. They were pr... See more

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Rated 5 out of 5 stars

The moving experience had not been great up until the four lads Jay, Sean, Kieran and Bart came round to help us move. We had had a stressful week and had not exchanged or completed 😬. They arrived p... See more

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Rated 5 out of 5 stars

We are just waking up in our new home in Norfolk and reflecting on just how easy Josh, Wayne, James and Matt & co. made the experience. We could not have hoped for anything more. From the moment... See more

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Rated 4 out of 5 stars

Prompt and helpful. Responsive over point and email. Decent value versus similar services Removal crew were good. My only small complaint was that they did not label boxes for room or contents or... See more

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Rated 5 out of 5 stars

Dan, Silva and Catilin were nothing short of fantastic moving us. So friendly, helpful, fast and efficient. Nothing was too much trouble for them, even when we had items that didn’t fit down the stai... See more

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Rated 5 out of 5 stars

Great company, great price. Catalin, Matt and Silviu moved us into our new home efficiently, professionally, and with care for detail. Very professional team with a great sense of humour. Thank you! T... See more

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Rated 5 out of 5 stars

Trunk logistics, what an amazing company!! Courtney arrived bang on time a put us instantly at ease, then we had two more angels sent, Alfie an kayne!! The move went as smoothly as promised, will defi... See more

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Rated 5 out of 5 stars

Both Courtney and Kieran were the most approachable, friendly and professional people. They made sure all our items/furniture were loaded efficiently and unloaded in the selected rooms. Customer serv... See more

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Rated 5 out of 5 stars

Absolutely incredible removal service from Trunk! Rob who completed our assessment was very thorough and extremely helpful. On the day the 3 guys, Wayne, James and Shaun were so efficient and careful... See more

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Rated 5 out of 5 stars

I never actually got around to using Trunk as my exchange date and completion date kept moving but Pat went out of her way constantly to continue to try and accommodate me in what was a super stressfu... See more

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Rated 5 out of 5 stars

From the first enquiry to several companies asking for quotes, Trunk stood out as the most professional (replying promptly) and friendly and helpful (answering my many, many questions). Their quote w... See more

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Rated 4 out of 5 stars

The whole team were delightful. Elliot, Dan, Danny, Archie and Amin were friendly, efficient and respectful. They were very tolerant, especially with some unexpected difficulties such as moving the gr... See more

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Rated 5 out of 5 stars

Dan, Kaz and Kiran were so respectful of our belongings and extremely fast on packing. Dan and Kaz moved us the following day to Norfolk in very warm weather but nothing was ever a problem for them.... See more

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Rated 5 out of 5 stars

Great experience moving a 2-bedroom flat with over 50 boxes and all sorts of bulky furniture in the middle of the year. Michael and Amin were fantastic and took care in making sure everything was... See more

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Rated 5 out of 5 stars

I could not ask for more! Pat is the first person I spoke to when getting a quote and coordinating, she was amazing throughout this stressful experience. Always helpful, patient, kind and solut... See more

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Rated 5 out of 5 stars

The guys that brought our furniture from Grays to Whitby, North Yorkshire were brilliant. They were obliging, polite and professional. Nothing was too much trouble for them. They were so careful and... See more

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Rated 5 out of 5 stars

The team of Kaz, Jack and Daniel were very professional. They had excellent attention to detail, were very careful with everything and set things up in the new place brilliantly. All challenges were t... See more

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Rated 5 out of 5 stars

Great service all round. From the start they were amazingly helpful, pricing matching a competitive quote and providing great advice throughout the move. On the moving day everything went smoot... See more

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Rated 5 out of 5 stars

Really pleased with the service from Trunk Logistics and would recommend to all - great customer support from start to finish. The guys on the day were friendly and professional, and made moving day e... See more

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Rated 5 out of 5 stars

Courtney, Wayne and Dani were brilliant. They made what was a stressful and emotional day relocating as easy as it could be. They had personable but professional manner, were punctual and efficient al... See more

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Rated 5 out of 5 stars

Ammin, Kayne, Alfie B and Alfie A were amazing. Ammin and Kayne came to pack the day before and they were careful with all of our possessions, but very efficient. The next day, Kayne plus Alfie B and... See more

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Rated 5 out of 5 stars

From start to finish the team were incredible. quotation from Liam very straightforward and easy to understand. No hidden costs. Kayne and his team packed our home and moved from Essex to Huddersf... See more

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Rated 5 out of 5 stars

Lenny, Daryl, Simon and Kieran did a fantastic job moving our house. The whole house was packed and moved in one day very efficiently. They were courteous and we really appreciate their hard work. Tha... See more

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Rated 5 out of 5 stars

Absolutely fantastic experience using Trunk Logistics ! Can’t rate the service high enough to be fair - Danny , Matt , Amin and Mike were all brilliant and so helpful and patient while we had to wait... See more

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Rated 4 out of 5 stars

Great delivery team (Kayne, Luca and Harry) who were very thoughtful and careful. Good communication of arrival time. A few items damaged in storage (not by the team) but Kanye was up front about this... See more

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Rated 5 out of 5 stars

The people I spoke with on the phone and via email were very friendly and responsive. The movers were friendly and fun and careful. Not one piece of damage on any of my property. Great guys. Wayne, Ja... See more

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Rated 5 out of 5 stars

Honestly we are amazed. The entire team were so good. They were polite, helpful, and moved sooo quickly we couldn’t believe it. Amazing. Thank you so much for your help and your professionalism espe... See more

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Rated 5 out of 5 stars

First class service from start to finish. Booking and planning was quick and simple. The removal guys, Dan, Elliott and Shawn were sound, very professional and super easy to deal with, highly recommen... See more

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Rated 5 out of 5 stars

Courtney, Micheal and Shawn were extremely efficient, personable and particularly patient when our move was delayed on the day. Everything arrived in the same condition in which it left the previous p... See more

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Rated 5 out of 5 stars

Archie and Kyle helped us move in August, they were friendly, careful and efficient, arriving on time and working hard to get the job done well. Thank you Trunk Logistics

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Rated 5 out of 5 stars

I have to say the two chaps who did the move for my son out of my house to his new house was professional and nice with it…. very caring about the items going on the van and covering the most at risk... See more

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Rated 5 out of 5 stars

We used Trunk Logistics for our house move on 14th August and from the very first phone call at the beginning they were very efficient and I was very impressed. Kieran was great at providing a competi... See more

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Rated 5 out of 5 stars

Daniel, Kaz, Sam, Elliot, and Lee were superb. Efficient, empathetic, careful, very hard working, and brought a sense of humour to what is a stressful situation. Would highly recommend Trunk Logisiti... See more

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Rated 5 out of 5 stars

Fabulous service and very professional. I have used them three times now and every time they’ve been amazing. Carlin, jack, Craig and Kaye were all superb

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Rated 5 out of 5 stars

Matt, Rodney Dan and Amin were absolutely brilliant! They arrived on time, loaded the vans efficiently, acted in a professional and personable manner at all times, and exceeded our expectations. At th... See more

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Rated 5 out of 5 stars

Excellent crew lead by Jack. Very smooth transition from our old to our new home. Highly recommended

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Rated 5 out of 5 stars

Sam, Kaz, Kieran, and Dan were amazing. Highly recommend and suggest These guys for anyone needing to move.

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Rated 5 out of 5 stars

I started looking months ago. Lots of quotes. I was in touch with Lewis. He wasn’t pushy, just kept in touch once in a while. I liked that ( no calls or emails every 5 mins). The customs paperwork was... See more

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Rated 5 out of 5 stars

Sean and James were fast efficient and kind they worked extremely hard and made the job look effortless

Company replied

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Company details

  1. Moving Company
  2. Moving and Storage Service
  3. Self-Storage Facility
  4. Storage Facility

Written by the company

Focused on providing smarter moving and storage solutions, we are here for you every step of the way. With over 25 years experience of the removal industry, we not only have the knowledge but the passion to ensure your move goes as smoothly and as stress free as possible. As well as removals, we have a thriving storage section that covers two sites.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
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1-star

Replied to 90% of negative reviews

Typically replies within 2 weeks


Rated 5 out of 5 stars

Moving Alone with a Child – They Made It Feel Easy

From the first quote to managing my booking, Trunk Logistics provided an excellent and professional service. Silvia and Dan were absolutely amazing; very polite, friendly, and careful with all my belongings. They handled the packing and moving with so much care and efficiency. It was really fast!

As someone moving alone with my little girl, their kindness and support really made the process feel easier and warmer. I truly appreciated how considerate they were throughout the day. I would definitely use their service again and highly recommend them to anyone looking for a reliable and caring moving company.

November 1, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience with real professionals

Shout out to Archie, Elliot, Bart, Arunas and Dima! These guys were really fantastic - super professional, really helpful and careful with our possessions. Nothing was too much trouble and they got the job done at pace. I would definitely recommend.

October 24, 2025
Unprompted review
Rated 5 out of 5 stars

Lee and Eubeen were absolutely amazing

Lee and Eubeen were absolutely amazing. They arrived promptly and handled all of our possessions with care. They were efficient, friendly and couldn’t have done enough for us. Highly recommend Trunk Logistics! Thanks Lee and Eubeen!!!

October 28, 2025
Unprompted review
Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Outstanding House Removal Service…

⭐️⭐️⭐️⭐️⭐️ Outstanding House Removal Service from Start to Finish!

From the moment I booked my house move with Holly in the office, the service was absolutely fantastic. The booking process was simple and well-organised, with clear communication and prompt responses to all my questions. Everything was confirmed quickly, and I felt confident that I was in good hands from the very start.

On moving day, the team arrived exactly on time and immediately got to work. They were polite, friendly, and extremely efficient, carefully handling every item while working at an impressive pace. Nothing was too much trouble for them, and they stayed patient and professional throughout the entire day — even when things got a bit tricky!

I really appreciated how they checked in with me regularly to make sure I was happy with how everything was going, and they didn’t leave until everything was perfectly in place at the new house. Their attention to detail and genuine care made the whole experience completely stress-free.

I can’t recommend this company highly enough — fast, efficient, and courteous from start to finish. A top-class removal service!

October 20, 2025
Unprompted review
Rated 5 out of 5 stars

Definitely recommend

Pat was amazing at juggling diary to help accommodate a change of plans and was always positive through a stressful time.
Lee,Colin and Craig moved me out to storage and were careful, friendly, accomodating and super efficient.
Thank you all

October 30, 2025
Unprompted review
Rated 5 out of 5 stars

Superb

Superb. James, Wayne & Bradd were absolutely excellent. They moved our entire house in record time, cleanly & nothing was too much trouble. It was a rainy day & loading & unloading in the rain couldn’t have been much fun but they were really cheerful, considerate & made sure everything was in the right place. When we arrived at our new house everything was unloaded with total care, including protecting the carpets & re-assembling the sofa’s. Totally excellent & we really appreciated their company as well as all they did for us in our new home. Thanks guys.

October 29, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent removalist company

Excellent removalist company. They were accommodating when my moving date changed. Matt, Silvio and Catalin were efficient, professional and friendly. They packed and unpacked their vans very quickly, and had amazing skills fitting everything in. Would definitely recommend

October 22, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent moving day

Excellent moving day ! Everything handled with care.
The team of 5 (James, Amin, Wayne, Lee and Euban) worked so very hard. They were friendly and made the day a lot less stressful than it could have been. Would thoroughly recommend Trunk Logistics!

October 22, 2025
Unprompted review
Rated 5 out of 5 stars

Trunk Logistics Kent Removal

We hired Trunk Logistics for our recent house move and were very impressed with the communication from the get go. We had an initial call with a surveyor who assessed the size of our items per room and gave us a rough indication of the number of vehicles needed along with the quote. Very reasonably priced, everything went smoothly and very well, we couldn’t have imagined the move to go any better. The two guys were very friendly and upbeat throughout the day, they handled all of our belongings with care and consideration. And wouldn’t let us help them unload the vehicle at the new property, haha! We’d 100% use you guys again in the future and/or refer you to others in need of a reputable removal company!

The only downside was that we were not informed from the start that if you are exchanging and completing within the same week, there would be an extra £150 van loan charge. But nevertheless this company is well worth the extra charge!

October 17, 2025
Unprompted review
Rated 5 out of 5 stars

The 2 guys that moved us Catalin and…

The 2 guys that moved us Catalin and Jack were absolutely brilliant everything was moved safely and treated with respect they were both polite and very helpful

October 7, 2025
Unprompted review
Trunk Logistics logo

Reply from Trunk Logistics

Thank you for your kind words Claire. We’re so pleased to hear that Catalin and Jack made your move smooth and stress-free. It’s great to know everything was handled with care and that their polite and helpful approach stood out. We’ll be sure to pass on your feedback to them — they’ll really appreciate it.

Rated 5 out of 5 stars

Dan and super crew

Dan, Amin, Mike, Connor and Silva were so helpful today, working tirelessly to get our copious amount of boxes moved. We truly appreciate all their help and they also entertained my kids while doing it! Liam, beforehand was also very helpful when organising it.

October 21, 2025
Unprompted review
Trunk Logistics logo

Reply from Trunk Logistics

Thank you so much for your lovely feedback Harry. We’re delighted to hear that the team made your moving day a positive experience — and even managed to keep the kids entertained along the way! We’ll be sure to pass on your kind words to them and to Liam, who’ll be pleased to know his help with the planning made things easier. We really appreciate you taking the time to share your experience and wish you all the best settling into your new home!

Rated 5 out of 5 stars

A stress free move

The whole process, from our initial enquiry to the follow up email checking we were happy with everything, was stress free and positive.
Our house was packed efficiently and carefully and the team dealt with the challenge of driving across the country and moving us into a fifth floor city centre apartment with good humour and were considerate and friendly throughout. Nothing was too much trouble!
I wholeheartedly recommend Trunk Logistics for anyone planning a move.

October 1, 2025
Unprompted review
Trunk Logistics logo

Reply from Trunk Logistics

Thank you so much for your wonderful review! We’re thrilled to hear that your move went smoothly from start to finish and that our team helped make the process stress free. Tackling a cross-country move and a fifth-floor apartment is no small feat, so it’s great to know the crew’s hard work, care, and good humour made a difference. We truly appreciate your kind recommendation and wish you all the best settling into your new home!

Rated 5 out of 5 stars

Great company

we were really pleased with the whole package from the service preparing for the move and the two days themselves, all the Trunk team were professional and helpful.

October 1, 2025
Unprompted review
Trunk Logistics logo

Reply from Trunk Logistics

Thank you for your wonderful feedback Leanne! We're so pleased to hear you were happy with the entire experience—from the planning stages right through to moving day. Wishing you all the best in your new home!

Rated 5 out of 5 stars

Excellent

Excellent Lenny, Simon, Aaron and Dan who had a delightful sense of humour and helped with a very stressful day.
I would recommend Trunk, we have used them twice.

September 30, 2025
Unprompted review
Trunk Logistics logo

Reply from Trunk Logistics

Thank you so much for your kind words and for choosing Trunk again! We're so glad the team were able to bring some humour and support to what can be a very stressful day. We’ll make sure they hear your lovely feedback. Your recommendation means a lot to us!

Rated 5 out of 5 stars

Excellent service at all stages

The people I spoke with on the phone and via email were very friendly and responsive. The movers were friendly and fun and careful. Not one piece of damage on any of my property. Great guys. Wayne, James, Paul, Catalina and Bart were excellent

October 10, 2025
Unprompted review
Trunk Logistics logo

Reply from Trunk Logistics

Thank you so much for your lovely review! We're really glad to hear you had such a positive experience from start to finish. The team will be thrilled to know their hard work and great attitude made a difference. We’ll be sure to pass on your kind words to them. Wishing you all the best in your new place!

Rated 5 out of 5 stars

Lenny and Matt done my removals

Lenny and Matt done my removals made everything smooth for my family honestly could not of done this with out ur team they were stars x

October 18, 2025
Unprompted review
Trunk Logistics logo

Reply from Trunk Logistics

Thank you so much for the kind words Lorna. We're thrilled to hear that Lenny and Matt helped make your move smooth and stress-free. We'll be sure to pass along your appreciation. It means a lot to us that we could support your family during such an important time. All the best in your new home!

Rated 5 out of 5 stars

Great moving company

Great moving company, packed everything and moved us without trouble.

September 26, 2025
Unprompted review
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Reply from Trunk Logistics

Thanks so much for your 5* review Miguel. We're pleased everything went smoothly and wish you all the best in your new home.

Rated 5 out of 5 stars

Stress free

The team turned up early . They were friendly and professional. Luke, Dan , Kaz Archie and Wayne were fantastic, we couldn’t fault them. They took all the stress of moving away. Would definitely use again and will be recommending to anyone who is moving .

October 9, 2025
Unprompted review
Trunk Logistics logo

Reply from Trunk Logistics

Thank you for the fantastic review Harry! We're so pleased to hear that Luke, Dan, Kaz, Archie, and Wayne made your move a smooth and stress-free experience. The team will be thrilled to know their hard work was appreciated. We truly value your recommendation and would be more than happy to help again in the future!

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