Had to order a replacement Sharp AQUOS remote with solar panel as the shop POWER.dk did not want to replace a 2month old remote with an original one. Even after they had the remote handed to th... See more
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We specialize only in remote controls development, selling and repairs. Serving the whole of Europe since 2009. ....................................................................... Unusual atypical remotes are easy for us!! Seriously, we can create any remote control for every device, with the same functions and the same button names as original RC! .............................................................................. Thousands models of brand original remote controls in our stock. .................................................................................. We only want positive reviews and we will do everything for that. If you are not satisfied with our product, please give us a chance to solve the problem before giving us a bad rating. As manufacturers, unlike resellers, we can analyze the problem, reprogram the product, or recommend another model/type (exchange is free!). Please understand that the development and production of a compatible replacement part is much more demanding than an easy "buy-sell" business model. A replacement remote control must not only be of high quality but, most importantly, must be COMPATIBLE with the product. If your remote control is not working, it is usually because it is a wrong incomatible type, not because it is defective. ................................................................................... Do not hesitate to contact us anytime on orders@remote-control-world.eu. We answer within 24 hours. If you need an immediate answer ask our experienced technician (no chat bot) in the online chat on our website 9 a.m - 9 p.m. .............................................................................. Pls note: on Mondays we are more busy (we deal with inquiries from the weekend) and we are not able to answer emails within 24 hours as usual. It's better to ask on the online chat on Monday if you can't wait.
Korejska 724/15, 70200, Ostrava, Czech Republic
Replied to 97% of negative reviews
Typically replies within 48 hours
Very quick, easy, really help. Like personal serviceman. I give a solve problem step by step. It is working.

Reply from Remote Control World
Ordered a remote control blaupunkt works perfectly Mr Adam assistant very gentle assistant. I recommend this company

Reply from Remote Control World
When I first got the remote control I couldn’t get them to connect with my device but customer service was absolutely excellent and sorted the problem out for me would definitely recommend these company. The delivery was exceptionally fast considering where it come from and where I live excellent service. Would definitely recommend them.

Reply from Remote Control World
Bestiller en remote, som firmaet anbefaler, modtager denne, men den virker ikke, jeg skriver 2 gange før de svare, her beder de mig om at prøve nogle forskellige muligheder, hvilket jeg gør, men den virker ikke.
Jeg har efterfølgende skrevet 3 gange til dem, for at få en returlabel, så jeg kan returnere mit køb, og få mine penge refunderet, men firmaet svare ikke på mine henvendelser, jeg kan derfor kun anbefale, at man ikke handler hos dem, desværre.
Dagen efter dette indlæg, bliver jeg kontaktet af firmaets personalechef der undskylder mange gange, for den måde jeg er blevet behandlet på, han vil sørge for at der bliver tage action på dette og jeg skal naturligvis have mine penge refunderet, hvilket jeg har fået i dag. Hvor er det dog ærgerligt at det ikebare kunne have været sådan fra starten, men bedre sent end aldrig.
Ordered a remote that the company recommends, received this, but it doesn't work, I wrote 2 times before they answered, here they asked me to try some different options, which I did, but it didn't work.
I have subsequently written to them 3 times, to get a return label, so I can return my purchase, and get my money refunded, but the company does not respond to my inquiries, I can therefore only recommend that you do not shop with them, unfortunately.
The day after this post, I am contacted by the company's personnel manager who apologizes many times for the way I have been treated, he will make sure that action is taken on this and I must of course have my money refunded, which I have received today. What a shame it is that it could have been like this from the start, but better late than never.

Reply from Remote Control World
I received a remote control that was working OK, but it was making a rattling noise, probably because something inside was broken. I contacted customer support and the issue was solved in a competent and friendly way. I returned the rattling remote and got a new one in return.

Reply from Remote Control World
The replacement remote control I purchased from REMOTE CONTROL WORLD resurrected my old Denon stereo receiver. I was back in control. No more getting up and down to adjust the volume, etc.
Then one day I allowed the remote to slip between the seat cushions. Somehow it lost its programming. I wasn't sure though if it was the remote or the receiver, so I emailed REMOTE CONTROL WORLD.
Within a few days (due to a weekend being in there) I was provided the support I needed to reprogram the remote. They were poised to replace it if our repair attempt failed, but they stayed with me and we got it corrected.
The replacement remote is clean and neat, and works flawlessly. Customer support is outstanding. Prices are very reasonable.
I fully endorse REMOTE CONTROL WORLD.

Reply from Remote Control World
Very Prompt reply and technically very professional.
Once programmed new control worked perfectly.
I would definitely use this company again and can recommend.

Reply from Remote Control World
Ordered from Croatia. Delivery came on time. Product works and its as described. Customer service grat. Would recommend
I received the remote yesterday , faster then you said initially . I just put the battery and was instantly conecting with the air conditioner wooooow I was crazy happy . Thank you soooo so much for make my summer better 🫶

Reply from Remote Control World
The first remote they sent me for the Krell amp was a dud. That was an uh-oh moment. I contacted them and they replied 3 days later that they would send me a new one. I received it one week later; the remote works just fine, has great range, and is tailored to the amp. I paid for express shipping; they paid for it the second time and included batteries. I paid UPS twice for duty and customs clearance to Canada. The remote cost me a total of CDN$77.86 which is very reasonable. I'm glad there is a company that provides remotes for aged equipment; very clever how they take a generic remote and program it for a specific piece of stereo equipment. Only 4 stars due to the dud.

Reply from Remote Control World
Brilliant service, above and beyond ! Supplied me with new remote control and even fixed my old original remote for my system. Delighted ! Top class 👌🏻

Reply from Remote Control World
This is a good copy but not genuie as was in the description. Working well but I am a little unsatisfied. I paid more for original. If you have an original and compare them you can see the little differences. But the major difference is the electronic panel where the batteries are in reverse order as original. This is a chinese copy.
Update: I received a notification from the seller that they probably sent me the wrong remote controller and that they would refund the difference. Their customer service is excellent.

Reply from Remote Control World
This company is the best in the world for replacement remotes. The remote I ordered was for a Denon 550 soundbar.The remote from Remote control World out performs the original remote from Denon. The difference is like night and day. This company is first class all the way I give them 10 stars not five.

Reply from Remote Control World
I ordered an aftermarket remote control, which unfortunately didn't work. I told them and they recommended another type of remote control. They were sure it would be good. In the meantime, I found an original remote control in their stock, so I asked them to send it to me. I got it and it worked perfectly. I wanted to pay the price difference because the original one is much more expensive but they didn't let me to do it. Nowadays it is hard to find such a fair and kind seller, who really want to help to the costumer not only sell the product. I recommend them to everyone.

Reply from Remote Control World
Purchased a Cambridge Audio Integrated Amplifier 650A (Not New) and got it without a remote, so hidden functions like speaker "B" could not be turned on and other functions still have to learn about.
This webpage came up on the screen and they made my day and i could listen to both pairs of speakers working. WILL RECOMMEND ANYONE TO THIS COMPANY, WEBSITE TO BLINDLY PURCHASE DEVICES FROM THEM. THEIR ONLINE CHAT IS EXCELLENT THE PEOPLE ARE EXTREMELY POLITE WITH THEIR REPLIES!!! *****(5 STARS) ARE TO LITTLE TO DESCRIBE THEM I WOULD GIVE THEM ********** (10 STARS) THANKYOU !!!!
REGARDS,
CARL FONSECA.
INDIA.

Reply from Remote Control World
I placed an order and the item was delivered sooner than expected. The correspondence I received was extremely helpful and courteous.

Reply from Remote Control World
I was looking for a Bravia backlit remote control, and I found it in that store at a great price. It was my first time buying from this store, and I was so lucky that everything went smoothly, especially the fast shipping.

Reply from Remote Control World
Had three old ceiling light fans, but down to 1 remote. Was considering getting new fans until I found a replacement here (id8 model) bought 2 and they work perfectly so now each fan is fully functional and saved the trouble and expense of replacing the fans. Arrived within 5 days via Royal Mail, not bad to the UK from the Czech Republic

Reply from Remote Control World
The remote was as per description. Working perfectly and the handling/shipping was flawless.
I highly recommend your store.
Thank you!

Reply from Remote Control World
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