Protyre Autocare - Bolton Reviews 1,515

TrustScore 4.5 out of 5

4.6

Burns Street, Bolton, BL3 6DA Bolton, Lancashire, GB


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Rated 5 out of 5 stars

I went to Bolton Protyre in Burns street Bolton recently. They booked me in and everything went smoothly. They there on time, courteous and extremely professional. As a woman, sometimes garages ca... See more

Company replied

Rated 5 out of 5 stars
Verified

Great customer service! I'd had a recommendation from my garage following mot to have tyres replaced and full wheel alignment carried out by Thistlethwaites in Bolton. They found a safety issue and, f... See more

Company replied

Rated 5 out of 5 stars
Verified

I had an amazing experience at Pro Tyre in Bolton over the last week or so. After ringing late on Friday afternoon (needing new tyres) I was given an appointment the following morning. After I arrived... See more

Company replied

Rated 5 out of 5 stars
Verified

I phoned up on spec on a Saturday afternoon half expecting to be fobbed of. This couldn't have been further from the truth. I took my 6M long Motorhome down to the workshop and I could not have been l... See more

Company replied

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Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Burns Street, Bolton, BL3 6DA, Bolton, Lancashire, United Kingdom

  • 01204 524392

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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3-star
2-star
1-star

Replied to 99% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars
Verified

Great service

Great service, pleasant staff. My car and my safety first and foremost.
Have booked this year's service and mot plus 2 more tyres.

October 6, 2025
Protyre Autocare - Bolton logo

Reply from Protyre Autocare - Bolton

Hello Dave​,

We would like to thank you for sharing your feedback regarding the service you received at our Bolton branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Verified

Quick service for wheel alignment…

Quick service for wheel alignment carried out at the appointed time. Reasonable price and helpful staff

October 4, 2025
Protyre Autocare - Bolton logo

Reply from Protyre Autocare - Bolton

Hello John​,

We would like to thank you for sharing your feedback regarding the service you received at our Bolton branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

HAD A GREAT EXPERIENCE AT PROTYRE TOOK…

HAD A GREAT EXPERIENCE AT PROTYRE TOOK MY CAR IN FOR AN MOT AND SERVICE THE STAFF WERE BRILLIANT THE MANAGER ANSWERED MY QUERIES, I WAS VERY HAPPY WITH THE SERVICE I WILL BE RETURNING.

September 25, 2025
Unprompted review
Protyre Autocare - Bolton logo

Reply from Protyre Autocare - Bolton

Hello Hilary,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bolton branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 2 out of 5 stars
Verified

Went in and asked for an oil change…

Went in and asked for an oil change which I was booked in for yet was only told after they had finished that I would have to pay for a full service - it wasn’t the money but the failure to communicate

September 29, 2025
Protyre Autocare - Bolton logo

Reply from Protyre Autocare - Bolton

Dear Carl Procter,

Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars
Verified

4 new Bridgestone Turanza for a great price

4 new tyres fitted and balanced and the “toe in” done on the tracking, less than an hour and the car feels fantastic, totally great work from the guys and gals, it’s the reason I return when I have any probs with my tyres or tracking..

September 24, 2025
Protyre Autocare - Bolton logo

Reply from Protyre Autocare - Bolton

Hello Andrew,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bolton branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Verified

Fantastic place to take your car

Fantastic place to take your car. No messing, and a great job every time.

September 17, 2025
Protyre Autocare - Bolton logo

Reply from Protyre Autocare - Bolton

Hello David,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bolton branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Verified

Great customer service!

Great customer service! I'd had a recommendation from my garage following mot to have tyres replaced and full wheel alignment carried out by Thistlethwaites in Bolton. They found a safety issue and, following a quick phone call with me, they dealt directly with my garage to get the issue sorted between themselves. Great space to wait in if you need to, or convenient enough to pop into town or retail park to do some shopping whilst you wait.

August 29, 2025
Protyre Autocare - Bolton logo

Reply from Protyre Autocare - Bolton

Dear Karen Farrell,

We're glad you enjoyed your experience and appreciated our customer service at our Bolton branch .

We are happy to hear that we identified a safety issue and resolved it with your garage. Thank you for the positive feedback regarding our waiting area and convenient location.

We will look forward to welcoming you again in the future
Kind regards
Kayliegh
Customer Care - Protyre

Rated 5 out of 5 stars
Verified

Good service

Good service

September 22, 2025
Protyre Autocare - Bolton logo

Reply from Protyre Autocare - Bolton

Hello Raymond,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bolton branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Verified

Super staff

Car was dropped off and met by a lovely gentleman and lady on reception, they explained what was going to happen with the car and said they would ring me when it was ready ..after a few hours I had a phone call and picked my car up again the young lady was lovely…. I wouldn’t hesitate on going back to the garage

September 22, 2025
Protyre Autocare - Bolton logo

Reply from Protyre Autocare - Bolton

Hello Keith,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bolton branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Verified

Car booked in at 9am for a front tyre…

Car booked in at 9am for a front tyre 9.15 I was driving away brilliant service .

September 17, 2025
Protyre Autocare - Bolton logo

Reply from Protyre Autocare - Bolton

Hello Ste Baldy,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bolton branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Verified

I had an amazing experience at Pro Tyre…

I had an amazing experience at Pro Tyre in Bolton over the last week or so. After ringing late on Friday afternoon (needing new tyres) I was given an appointment the following morning. After I arrived, I waited only around an hour or so for four new tyres and an alignment service. I was very appreciative of the offer I received and I couldn’t quite believe the total of my final bill. It was fantastic value for money and I won’t go anywhere else 😊

September 17, 2025
Protyre Autocare - Bolton logo

Reply from Protyre Autocare - Bolton

Hello Ms Toland,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bolton branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Verified

Excellent service

Excellent service, fast, friendly, did the car alignment well with in time quoted, given full report of work carried out. Would highly recommend

September 17, 2025
Rated 5 out of 5 stars
Verified

Good product

Good product, good price, very good service performed in a courteous manner

September 10, 2025
Protyre Autocare - Bolton logo

Reply from Protyre Autocare - Bolton

Dear malcolm herbert,

We appreciate you taking the time to leave us this 5-star review!

We're happy to hear that you were satisfied with our product, price, and service at our Bolton branch.

We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre

Rated 3 out of 5 stars
Verified

I brought my car for services they…

I brought my car for services they doing very excellent services as normal but when they want replace break pad one of mechanic ring me and told that they cant replace pad because my wheel nut was very tight so if they snapped by accident they what me to pay extra £150 to replace for that.
I refuse to pay that and job has not be done so next day I changed another garage they did my break pad very easy so I`m too dissapoint for that

September 8, 2025
Protyre Autocare - Bolton logo

Reply from Protyre Autocare - Bolton

Dear Customer,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Bolton branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

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