Polyteknisk Boghandel Reviews 2,687

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars
Verified

The order was ready very quickly and the staff was very helpful answering my questions regarding the pick up deadline. After I told them I may need to pick up the order in a week time, they said it is... See more

Rated 5 out of 5 stars
Verified

Great store! Shipped internationally in a matter of hours, and the package was delivered less than a week later.

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4.8

Excellent

TrustScore 5 out of 5

3K reviews

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Rated 5 out of 5 stars
Verified

Great customer service

The order was ready very quickly and the staff was very helpful answering my questions regarding the pick up deadline. After I told them I may need to pick up the order in a week time, they said it is all good and they left a note on that so my order did not get cancelled. Nice!

October 7, 2024
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Rated 3 out of 5 stars
Verified

Delayed delivery - But everything else was nice

The packaging was so good. The print quality was also nice. However, the delivery date was not accurate at all. I contacted and asked for a reason, it seems the books come from GB and there are complexities after brexit. Anyway, be careful to order earlier than when you actually need the book. They are so friendly in helping out. Also, don't forget about the 20% discount for DTU students =]

December 22, 2022
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Rated 3 out of 5 stars
Verified

Please improve your credit card billing

Please improve your credit card billing:

Your sending separate credit card charges for the book and for the shipping cost creates extra hassle for me. I now need to submit two separate invoices to my corporate credit card account, and have to duplicate your invoice in our account system. Please make it one charge only!

Also, one credit card charge is still pending. (I have ordered books in two separate orders on the same day. Both books have been charged, but only one of the shipping costs so far.) So I still cannot submit the charges to my corporate account.

Thank you,
Jürgen

February 14, 2022
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Rated 1 out of 5 stars
Verified

I paid for the books to be delivered in…

I paid for the books to be delivered in two days and it’s been a week now. I keep getting assured by both Polyteknisk and PostNord that they will come the next day after I call them and they’re not coming

January 30, 2022
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Reply from Polyteknisk Boghandel

We are very sorry to hear this. We will investigate what is the problem and make sure your books are delivered as soon as is possible. Should the parcel have been lost in transit, we will send a new parcel tomorrow morning.

Best regards
Polyteknisk Boghandel.

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