PayPal Danmark Reviews 1,770

I had the worst experience with PayPal. On 26 August 2025, €29.75 was charged from my account by Booking.com BV, but I never made any booking and received no service. I provided proof, including screenshots from my Booking.com account showing no reservations.

PayPal closed my case saying the transaction was authorized, completely ignoring that no service was delivered. When I called PayPal support on 27 August 2025, the agent was extremely rude and unprofessional, drinking tea and eating while speaking to me, and told me "this is your problem." I was shocked and humiliated by this treatment.

I feel completely unprotected as a consumer. I have already escalated my case to CSSF in Luxembourg, because PayPal failed to handle it properly.

PayPal must be held accountable for their lack of consumer protection and their disrespectful customer service

Paypal is the worst piece of shit company that will use predatory blackmailing for extracting your personal information. They will let you send money to your paypal account and then immediately lock it, and make you go through many loops to ever gain access to your account!

I contacted paypal in US as I could not login to my account and the "supporter" said it could be fixed by making a falsch via transfer Western Union to Uganda as they had a cooperation with WU. It did not worked and the bank blocked my card. Then she said I should try Remitly instead. and they took 244 dkk from my account. WU took 2500 dkk and now the "supporter# doesnt answer ny qustions, although she promise to compensate me. Her name is Christine Sanders. I wil make an official complaint to Paypal US. Ater contact with payoal it turns out that it was scam, by other persons, so forget it and take care of this scammer

thank you for your help

Worst company I’ve ever experienced. They claim that there is no fee when transferring money, but they add a HIDDEN fee (starting that’s there’s no fee) and claims this is written in their terms and conditions. Not only this - they also double charged my account and made my account do into overdraft over the weekend with no customer support available. Absolute shit company

Don't use paypal.
Paypal has withdrawn money from my account even though the payment was set to inactive. Paypal protects a fraudulent website (there are also others who have reported this on trustpilot) and allows the website to withdraw money from my payment card even though I have said no to the payment. I have complained about this to paypal but they have rejected my complaint and withdrawn the money from my account even though I have a screenshot that shows that they are not allowed to automatically withdraw money on my behalf

D. 28 November 2024 I woke up to 2 approved orders with Eneba on my Paypal account. I don't understand how this can be done since 2 factor authentication is not used. I can see that many more have had the same problem, so I don't understand how this illegality can be allowed to continue. I have now created 2 cases on the same issue, but Paypal closes the case each time and says they can't find any errors. This has left me incredibly upset and finding it very unsafe to use Paypal.

Ekstreme højt vekselgebyr for at betale for en vare i Tyskland, gav ca 319 kr for at betale 983 euro til et firma.

Hidden fees and the worst currency exchange ever!!!
And no information about this when i asked them about what fees there would be from a transaction!!!
So expensive and no help at all!!!

Thei final answer is that its not their job to help!!!NEVER AGAIN PAYPAL !!!!!

Paypal took money from me and now they want me to wait maybe up to 30 days for the money they took by mistake. So i payed an internet site 199 dolars and good think i went to view my account caute they took it twice. They didnt send me a message or nothing about that mistake. If i didnt look at my bank account and call the bank first and then paypal they wouldnt do nothing. I asked for confirmation mail about mistake and that my money is on the way, first time they didnt wanted to send me, second time i told i will go to cops and then they told me that they wil send the message. They did with wrong amount and nothing that they r sorry about all situation... So i m not using them again cause to take that ammount of money by mistake it simply cant be allowed..

How to unbanned my paypal permanently limited?

Paypal is awesome and extremely helpful when a buyer cheat you. I was chested by a buyer from AliExpress who claimed to have shipped the wine rack I bought with my PayPal account. I wrote to seller in two months without any luck recieving the wine rack. He just came up with excuses. After a while I contacted AliExpress who didn’t reply about my problem and before I know of it, there were a text the item was recieved, which wasn't true. With screenshot between buyer and I PayPal took my case and ruled in my favor due to the clear proves from texts between buyer and I.
🌟🌟🌟🌟🌟
Never ever have I had a problem with PayPal in all the years using PayPal, they're just the best and deliver Top Service 🌟🌟🌟🌟🌟
I'm recommending PayPal!

Hi paypal is untrustworthy, stay away from them, can't transfer my payments, for two days I have tried, they refuse my transfers, and they keep my money back

Hej paypal er utroværdig, hold jer væk fra dem, kan ikke genmføre min betalinger, i to day har jeg prøvet, de nægter min overførelser, og de holder min penge tilbage

i don't think i have ever come across customer service so bad as this one. someone purchased a pair of pants from me I clearly have the receipt from postnord that the item was delivered to his address in Australia, he claimed the item was lost and the case was decided in the buyer's favor. what the actual f? Do not trust this company and only use it if there is no other option. (I think most people only use them if there is no other option anyways, which says a lot about this company unfortunately)

Impossible to talk with customer service as a business. We need REST API enabled however it's been 1.5 months, hundreds of emails and calls and no departments can help us. We are extremely disappointed and already considering stopping using PayPal altogether. It is simply frustrating.

Fantastic. Twice I've had to request a refund, and both times PayPal found in my favor. The first one was an item I never received, the second time was my own fault as I transferred money to the wrong person. I am in awe. Thank you so much.

Paypal does NOT protect buyers anymore
If you transfer money to a fraudulent seller, your money is gone. Paypal will not help you. They only help you if you have purchased items from an internet store. Private deals is a clear no go with paypal.

Paypal stole my money!!! They agred on my fake seller has sended my item and i recieved it. With the tracking nr i recieved i called DHL and they are saying the package is to another company in another city and not for me.