Company activity

Updated 3 hours ago

This page gives you a detailed overview of how Matthew Algie | Roastery and Coffee School has used Trustpilot over the past 12 months. Find out where their reviews come from, how their star ratings differ per source, how many reviews they flag, and whether those flagged reviews actually breach our guidelines.

Claimed their Trustpilot profile: July 2023.

Confirmed details

Proof of identity

Proof of identity of a user associated with this account

Contact details

Google My Business account verified and synced

Bank account

Bank account registered during subscription process

Pays to access extra Trustpilot features.

Trustpilot has no recent records of Matthew Algie | Roastery and Coffee School asking their customers to review them.

Review sources

Where reviews have come from for the past 12 months

Organic

175

Verified

6

Invited

0

Redirected

0


Total reviews from the past 12 months

181

Star distribution by review source

How star ratings differ by review source from the past 12 months

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Reviews over time

How Matthew Algie | Roastery and Coffee School got its reviews in the past 12 months

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Nov-JanFeb-AprMay-JulAug-Oct

Profile merges

How many profile merges happened in the past 12 months

April 23, 2024

One profile merged into Matthew Algie | Roastery and Coffee School because of a business merger or a change in ownership.

Matthew Algie | Roastery and Coffee School's TrustScore became 4.2 after this profile merge (previously 2.5).

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New reviews by star rating

How many new reviews (distributed by star rating) Matthew Algie | Roastery and Coffee School got each month in the past 12 months

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Nov-JanFeb-AprMay-JulAug-Oct

Reply behavior

How Matthew Algie | Roastery and Coffee School replied to negative reviews in the past 12 months

  • Last replied to a negative review: August 29, 2025.

  • Has replied to 1 out of 1 negative reviews.

Matthew Algie | Roastery and Coffee School’s flagging activity

How frequently Matthew Algie | Roastery and Coffee School flagged their reviews in the past 12 months

What's a flagged review?

  • Matthew Algie | Roastery and Coffee School may flag a review if they think it's in breach of Trustpilot's guidelines.

  • Matthew Algie | Roastery and Coffee School selects the reason(s) they're flagging the review, so we know what to investigate.

  • We don’t hide flagged reviews that are under investigation, unless they are flagged as having harmful or illegal content (then we blur them out).

  • Our Content Integrity Team assesses whether the flagged review is in fact in breach of our guidelines. If it is, we contact the reviewer.

  • If the reviewer is unable to resolve the issue, we remove the review from trustpilot.com.

  • Matthew Algie | Roastery and Coffee School flagged 1 of their reviews a total of 1 times.
  • 0% of those cases turned out to be invalid.

Distribution of flagged reviews by star rating

5-star

0

0%

4-star

0

0%

3-star

0

0%

2-star

0

0%

1-star

1

100%

What happened to the 1 flagged reviews from the past 12 months?

Reviews still online on trustpilot.com

0

Reviews removed from trustpilot.com

1

Review isn’t in breach of Trustpilot's guidelines for the reason(s) flagged by Matthew Algie | Roastery and Coffee School

0

Reviewer resolved the breach of Trustpilot's guidelines

0

Reviewer didn't respond to Trustpilot's request to resolve the breach of Trustpilot's guidelines

1

Reviewer didn't resolve the breach of Trustpilot's guidelines

0