Howdens - Leeds Reviews 62

TrustScore 4.5 out of 5

4.5

Unit C1, Nortech Close, Off Sheepscar Street South, LS7 1AQ Leeds, North East, GB


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Rated 5 out of 5 stars
Verified

From the first visit Conner explained how Howdens worked and everything they could offer. when we visited to look at the virtual kitchen he had drawn up there was no waiting about and everything expla... See more

Company replied

Rated 5 out of 5 stars
Verified

I've been buying from Howdens Kitchen for my customers for a long time, and the quality is really excellent. I have been ordering from Howdens Kitchen for my customers for a long time and they really.... See more

Company replied

Rated 5 out of 5 stars

Having not been to Howdens for many years the level customer service at Howdens has improved massively! I was welcomed and looked after from the minute I walked in. Mel helped me so much - really kne... See more

Company replied

Rated 5 out of 5 stars

We have been into the Leeds branch a few times this week and yesterday we received the best service- from Mel- knowledgable, patient, professional and approachable. We valued her honesty and warmth s... See more

Company replied

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Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances and joinery products.

Written by the company

Inspirational Kitchen Designs
With more than 100 inspirational kitchen designs to choose from, and thousands of products to complete a look, you have countless ways to customise a space – no matter the size or shape.
Free Home Survey & Kitchen Design Service
Our kitchen designers will visit your home, discuss your requirements and work with your builder to make the most of your space.
A Truly Local Business
More than 800 depots throughout the UK and Ireland with trained kitchen designers at each.
Available Immediately
Our range is the UK's largest from stock, which means that your builder can collect exactly what he or she needs, when they need it, to create your dream kitchen.
UK Manufacturing
We’re proud to be a British business with state-of-the-art, purpose built manufacturing sites in Howden, East Yorkshire and Runcorn, Cheshire.
Trade Only
We understand what it takes to create a kitchen that looks great, fits perfectly and most importantly, works - every time, every day. That's why we only sell our products directly to professionals like your local builder.

Contact info

  • Unit C1, Nortech Close, Off Sheepscar Street South, LS7 1AQ, Leeds, North East, United Kingdom

  • 0113 246 0812

4.5

Excellent

TrustScore 4.5 out of 5

62 reviews

5-star
4-star
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1-star

Replied to 98% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars
Verified

I've been buying from Howdens Kitchen…

I've been buying from Howdens Kitchen for my customers for a long time, and the quality is really excellent. I have been ordering from Howdens Kitchen for my customers for a long time and they really...

September 10, 2025
Howdens - Leeds logo

Reply from Howdens - Leeds

Good morning, I am sure the team will be pleased to read your kind words!

Best wishes, Alexandra

Rated 5 out of 5 stars
Verified

Good company

Easy transactions and helpful

August 13, 2025
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Reply from Howdens - Leeds

Hello, good morning Guest,

Thank you for your feedback and for highlighting the ease of transactions and helpful service you experienced. We are pleased to know that your experience with us was positive.

Best wishes,

Rated 5 out of 5 stars
Verified

There was a particularly good offer on…

There was a particularly good offer on screws, so I got three boxes of Timco for just over the price of one box of Reissers.

August 1, 2025
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Reply from Howdens - Leeds

Good morning, Thanks for reviewing our Howdens - Leeds depot. Have a great day.

Rated 1 out of 5 stars
Verified

You have allowed someone to use my name…

You have allowed someone to use my name but fortunately they have not used my account

July 29, 2025
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Reply from Howdens - Leeds

Thank you for your feedback. Please rest assured we will share your comments internally. Please can you provide some contact details regarding this matter to the email reviews@howdens.com so that the relevant team can get in touch.

Rated 5 out of 5 stars

Exceptional customer service

Having not been to Howdens for many years the level customer service at Howdens has improved massively! I was welcomed and looked after from the minute I walked in. Mel helped me so much - really knew her stuff and made suggestions and provided brilliant advice. I was purchasing for a friend who was unwell so this level of support was really appreciated. I would totally recommend - especially if you are lucky enough to be helped by Mel Brown!! Good value for money too! 👍

July 11, 2025
Unprompted review
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Reply from Howdens - Leeds

Hello Amy, good morning

Thank you for sharing your positive experience with us at Howdens. We're delighted to hear that Mel provided you with excellent service and valuable advice, and we appreciate your recommendation.

Best wishes,

Rated 5 out of 5 stars
Verified

Very good services

Very good services

April 23, 2025
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Reply from Howdens - Leeds

Hello Pawel,

Thank you for your positive feedback and for rating our services so highly. We are pleased to hear that you had a good experience with us.

Best wishes,

Rated 5 out of 5 stars

Top notch from start to finish

Ben at the Sheepscar branch was great to work with - excellent eye for detail and an encyclopaedic knowledge of the products. We had a design in mind, and he made some really helpful suggestions to tweak, alter and move things around to improve the design and save us money. On top of that he was friendly and has a good sense of humour - can’t fault him, the branch or the products. Thank you!

February 14, 2025
Unprompted review
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Reply from Howdens - Leeds

Good morning, Thanks for reviewing our Howdens - Leeds depot. Take care and have a lovely day.

Rated 5 out of 5 stars
Verified

Great service 5 star

Great service 5 star

March 14, 2025
Howdens - Leeds logo

Reply from Howdens - Leeds

Hello Steven, good morning,

Thank you for your 5-star review and for recognising our service. We are delighted to hear that you had a great experience with us.

Best wishes,

Rated 5 out of 5 stars
Verified

Always quick and efficient

Always quick and efficient. Happy customer.

January 29, 2025
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Reply from Howdens - Leeds

Good morning, I am sure the team will be pleased to read your kind words! Take care and have a lovely day.

Rated 5 out of 5 stars

Ben Kimberley @ Howdens

Ben Kimberley - Lead Kitchen Sales Designer is a credit to Howdens.

From designing our kitchen to completion Ben went above and beyond.
He has an excellent eye for detail and made the project easy. When I raised queries he was responsive and when issues arose (as they do) he liaised with colleagues and resolved them within hours.
Our kitchen looks great and we are very grateful Ben.

February 7, 2025
Unprompted review
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Reply from Howdens - Leeds

Hi there, I am sure the team will be pleased to read your kind words! Have a great day.

Rated 5 out of 5 stars
Verified

Best offer thank you

Best offer thank you

October 5, 2024
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Reply from Howdens - Leeds

Hi there Concept Builds, thank you for leaving this 5* rating. Take care and have a lovely day.

Rated 5 out of 5 stars

Mel @ Sheepscar was AMAZING

Mel @ Sheepscar was AMAZING! So helpful and nothing was too much trouble. Would highly recommend!

August 7, 2024
Unprompted review
Howdens - Leeds logo

Reply from Howdens - Leeds

Hi Gemma, thank you for this 5* review. We hope to see you again soon!

Rated 5 out of 5 stars

Exceptional customer service

We have been into the Leeds branch a few times this week and yesterday we received the best service- from
Mel- knowledgable, patient, professional and approachable. We valued her honesty and warmth so much as we really were at a loss about what to get and she was incredible. She was really relatable and took time to ensure we were so happy with the design- which gave us a lot of confidence. Mel, really did change our experience, secure our choice, answer our questions and ease our concerns. Thank you

July 29, 2024
Unprompted review
Howdens - Leeds logo

Reply from Howdens - Leeds

Hi there Amy, Thank you for leaving this 5* rating. It's great to hear that you had such a positive experience. We hope to see you again soon. Have a lovely day!

Rated 5 out of 5 stars
Verified

Excellent service from branch

Excellent service from branch. Hayden is brilliant.

February 29, 2024
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Reply from Howdens - Leeds

Hi Raj, Thanks for leaving this positive review. Have a lovely day! Tash.

Rated 5 out of 5 stars
Verified

Excellent service

Excellent service, very good staff
Food stock levels

December 9, 2023
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Reply from Howdens - Leeds

Hi, Thanks for leaving this positive review. Have a lovely day! Tash.

Rated 5 out of 5 stars
Verified

Great service

Jeet was wonderful and professional,
Also the branch manager Tim took a part of the sale and been very understanding and polite with a lot of patients.
I'm very satisfied .

November 18, 2023
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Reply from Howdens - Leeds

Hi, Thanks for leaving this positive review. Have a lovely day! Tash.

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