Carol was incredibly helpful patient and very knowledgeable nothing was too much trouble after trying on many pairs of walking boots she found me the perfect pair . Also got a fabulous welly bag. Than... See more
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Carol was incredibly helpful patient and very knowledgeable nothing was too much trouble after trying on many pairs of walking boots she found me the perfect pair . Also got a fabulous welly bag. Than... See more
Company replied
Carol from the Go Outdoors Scunthorpe branch was such a great help today in finding me a pair of walking boots for my problematic feet. So many quality choices of boots / trainers etc… if it wasn’t fo... See more
Company replied
Carol was so helpful while I tried on lots of different sizes. She also found a gorgeous shoe from the sale rack that turned out to be perfect! Nice chat and very informative. A very pleasant shopping... See more
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I think that it’s great that they are bringing new items into the store, but it was quite hard to find a couple of things because it was in a different section to where it was represented. I also thin... See more
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Written by the company
Written by the company

Dudley Road, DN16 1BA, Scunthorpe, United Kingdom
Replied to 88% of negative reviews
Typically replies within 24 hours
I submitted an online order out of hours which was ready to collect within minutes of the store opening. At the store, Nicky was very helpful and friendly and quickly found my items. She checked carefully through the bill to make sure I received all the discounts. All the items were as expected and good value for money.

Reply from GO Outdoors - Scunthorpe
Amazing service from Carol, fished out a few pairs of trainers for me and price matched my items. Absolutely amazing job, thank you :)

Reply from GO Outdoors - Scunthorpe
Visited my local store today.nice to browse and lots of lovely products.Thank you to Carol for her great customer service,I'll be back for sure .

Reply from GO Outdoors - Scunthorpe
Got a great offer !!
Buy a tent and get 5 accessories for £1 each.
Came out fully loaded for a camping trip and only spent £30!
Service was great and the lady at the desk even gave my little girl her sparkly pen from her lanyard, as Rosie told her she loved her pen. It really did make her day and was such a nice thing for the lady to do. :-)

Reply from GO Outdoors - Scunthorpe
The woman at the cash till was very helpful and very pleasant

Reply from GO Outdoors - Scunthorpe
Carol was most helpful in helping me too choose the boots that were just right for me.

Reply from GO Outdoors - Scunthorpe
Went to look at some tents, good selection but the one we wanted wasn't available, Will checked stock and was so helpful in phoning to try to secure one at the Hull branch but to no avail.
We had a think when Kurt stepped in, rang Euan and Abe at Lincoln and saved the day.
Many thanks to all of you for sorting us out .
Tent was,ready for collection on our arrival.😊

Reply from GO Outdoors - Scunthorpe
Always enjoy my visits to Go outdoors in Scunthorpe - all the staff are very helpful from checking a gas cylinder would fit in the campervan to helping unlace walking boots - a special thanks to Carol for that one!

Reply from GO Outdoors - Scunthorpe
Outstanding service and understanding, kerry was an absolute star.

Reply from GO Outdoors - Scunthorpe
Visited the scunthorpe branch today and didn't know what i was really looking for. A lovely lady called Carol came to the rescue. She was so helpful and polite, got me sorted in no time.

Reply from GO Outdoors - Scunthorpe
Carol was extremely helpful even after I had a mishap with click and collect she resolved it instantly and went above and beyond for me, a real model employee

Reply from GO Outdoors - Scunthorpe
From entering the building the staff welcomed you. They have a large range of products to suit all needs and prices. We purchased a pair of walking boots. Carol was extremely knowledgeable, friendly and helpful. Nothing was too much trouble. She even took all of our items to the till for us whilst we continued looking for other items.

Reply from GO Outdoors - Scunthorpe
Was served by Amy. Very pleasant and helpful. Thanks :)

Reply from GO Outdoors - Scunthorpe
We were visiting the area camping so popped into the Scunthorpe branch for a few extra bits ….. everyone was really friendly & helpful sorting us out with what we were looking for…. special thanks to Carol & Will for making it a really pleasant visit …genuine interest & friendly conversation, no rushing us & took time to make friends with our Border Terrier … our local Go Outdoors could learn a lesson two …. Thank you

Reply from GO Outdoors - Scunthorpe
Though the team at Scunthorpe are a great bunch I would like to thank Sue in particular for the helpful, friendly and professional manner in which she dealt with me. It was a delight to be served by someone so knowledgeable and good humoured. Thank you Sue.

Reply from GO Outdoors - Scunthorpe
Paul at GO Outdoors is always helpful, friendly, and knows what he’s talking. Solid advice and good customer service. Makes a real difference when you’re trying to find the right gear. Cheers, Paul.

Reply from GO Outdoors - Scunthorpe

Reply from GO Outdoors - Scunthorpe
We visited store on Tuesday 12th august to buy women’s walking boots. The ladies that served me , Maxine and Anna were great, very friendly, quick to bring sizes I needed to try and very knowledgeable . This was great as I was looking to spend around £150 . I Left with the perfect walking boots

Reply from GO Outdoors - Scunthorpe
Really helpful staff there, Maxine especially helped me by promoting there £1 items when you buy a tent, lovely staff all round and very happy with purchase will come again

Reply from GO Outdoors - Scunthorpe
Carol was lovely and very very helpful! I was very unsure on sizes and she got me every size to try she was very attentive and helped massively with my decision providing her opinion whenever I asked she was so lovely I couldn’t recommend her enough when choosing a new pair of shoes:)

Reply from GO Outdoors - Scunthorpe
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