GO Outdoors - Scunthorpe Reviews 2,187

TrustScore 5 out of 5

4.9

Dudley Road, DN16 1BA Scunthorpe, GB


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Rated 5 out of 5 stars

Carol was incredibly helpful patient and very knowledgeable nothing was too much trouble after trying on many pairs of walking boots she found me the perfect pair . Also got a fabulous welly bag. Than... See more

Company replied

Rated 5 out of 5 stars

Carol from the Go Outdoors Scunthorpe branch was such a great help today in finding me a pair of walking boots for my problematic feet. So many quality choices of boots / trainers etc… if it wasn’t fo... See more

Company replied

Rated 5 out of 5 stars

Carol was so helpful while I tried on lots of different sizes. She also found a gorgeous shoe from the sale rack that turned out to be perfect! Nice chat and very informative. A very pleasant shopping... See more

Company replied

Rated 4 out of 5 stars

I think that it’s great that they are bringing new items into the store, but it was quite hard to find a couple of things because it was in a different section to where it was represented. I also thin... See more

Company replied

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Company details

  1. Camping Store
  2. Activewear Store
  3. Bicycle Store
  4. Climbing Club
  5. Horseback Riding Service
  6. Running Store

About GO Outdoors - Scunthorpe

Written by the company

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Written by the company

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months and offers the following great benefits: 1. Our Famous Discount: Save at least 10% off the retail price of everything. 2. Price Guarantee: Show us a cheaper price on any product and we'll beat it by 10%. Find out more. 3. Exclusive Offers: Be the first to shop new product ranges and take advantage of exclusive offers, including early SALE previews.
Price Guarantee
We will beat the price of any like for like for product by a further 10%.

Contact info

  • Dudley Road, DN16 1BA, Scunthorpe, United Kingdom

  • 01724 708226

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 88% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars

Service

Excellent service from Sue on the till at Scunthorpe store

September 22, 2025
Unprompted review
GO Outdoors - Scunthorpe logo

Reply from GO Outdoors - Scunthorpe

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Good customer service…

Robyn took the time to listen to my needs with regards to walking boots and then to ensure I had the time to try them all on until I was happy with my choice. I have always found this stores staff to be very friendly, knowledgeable and helpful whenever I have visited.

September 19, 2025
Unprompted review
GO Outdoors - Scunthorpe logo

Reply from GO Outdoors - Scunthorpe

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Excellent service and appearance of store

Was met at the front of store, found what we wanted. Sue on checkout was polite and funny. Will go back in the future

September 18, 2025
Unprompted review
GO Outdoors - Scunthorpe logo

Reply from GO Outdoors - Scunthorpe

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

new walking shoes

I was looking for new walking shoes and I was assisted very professionally by a lady whose name I didn’t recall but she got me into a fabulous pair of shoes that up to now are so very comfortable, waterproof and grippy! The lady on the till called Kerry was super kind and helped to retrieve my old account details so I could get my discounts. A very pleasant shopping experience.

September 1, 2025
Unprompted review
GO Outdoors - Scunthorpe logo

Reply from GO Outdoors - Scunthorpe

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Brilliant Staff

Only popped in to look at coats and ended up buying two. They had a brilliant selection. The staff were very helpful and attentive and Sue was very polite and friendly on the checkout.

September 16, 2025
Unprompted review
GO Outdoors - Scunthorpe logo

Reply from GO Outdoors - Scunthorpe

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

The staff extremely kind, knowledgeable and helpful

Came in to drop off a parcel and buy two waterproof coats and I found the staff extremely kind, knowledgeable and helpful. I was greeted at the door and he helped direct me to the correct place, then a lady helped me at the kiosk as I had no idea what I was doing. Then at the till, Nicky was extremely helpful and patient with me as I was using 3 gift cards and had to renew my membership card.

There was also a good selection of coats to browse.

September 14, 2025
Unprompted review
GO Outdoors - Scunthorpe logo

Reply from GO Outdoors - Scunthorpe

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars
Invited

Staff were so helpful in assisting my…

Staff were so helpful in assisting my tent purchase and membership at the till. No hassle experience whatsoever .

September 12, 2025
GO Outdoors - Scunthorpe logo

Reply from GO Outdoors - Scunthorpe

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Great choice

Great choice, knowledgeable helpful staff and always good value

September 13, 2025
Unprompted review
GO Outdoors - Scunthorpe logo

Reply from GO Outdoors - Scunthorpe

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Carol served me

Carol served me. She was very helpful and patient,making sure I got the correct walking shoe.

September 11, 2025
Unprompted review
GO Outdoors - Scunthorpe logo

Reply from GO Outdoors - Scunthorpe

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Friendly staff, great products

Great selection of products. It gets me feeling excited about camping when looking at everything you sell. The staff are always very friendly and helpful. Today was no exception. Thank you. Andy in Scunthorpe

September 9, 2025
Unprompted review
GO Outdoors - Scunthorpe logo

Reply from GO Outdoors - Scunthorpe

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

My Favourite Shop

As always I got exactly what
I wanted and served with a smile. My favourite shop.

September 8, 2025
Unprompted review
GO Outdoors - Scunthorpe logo

Reply from GO Outdoors - Scunthorpe

Hi,

Thanks for taking the time to leave us a 5 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

Rated 4 out of 5 stars

Stay away from Hull, Scunthorpe is the place to be!

After a terrible experience with the Hull store,I rang Scunthorpe and spoke to Josh who was very polite and helpful. Visited the store the next day, unfortunately there was an issue with my order. All staff involved couldn't have been more apologetic and helpful. Kurt, store manager was brilliant in trying to resolve the issues and really went above and beyond. Would definitely use this store again

August 17, 2025
Unprompted review
GO Outdoors - Scunthorpe logo

Reply from GO Outdoors - Scunthorpe

Thanks for the review.

We're grateful you felt it worthy of 4 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars
Invited

Very easy to navigate the online site…

Very easy to navigate the online site and to order. On collection the staff were friendly and helpful. Overall a pleasant experience.

September 3, 2025
GO Outdoors - Scunthorpe logo

Reply from GO Outdoors - Scunthorpe

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Carol was amazing so helpful

Carol was amazing so helpful and so knowledgeable when I was purchasing my walking boots, nothing was too much trouble. So thank you x

September 3, 2025
Unprompted review
GO Outdoors - Scunthorpe logo

Reply from GO Outdoors - Scunthorpe

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars
Invited

Good service as usual

Good service as usual, nothing more to say really

September 2, 2025
GO Outdoors - Scunthorpe logo

Reply from GO Outdoors - Scunthorpe

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

I was assisted by a lovely lady called…

I was assisted by a lovely lady called Carol. She advised me of appropriate ‘walking’ trainers and insoles, as I have plantar’s fasciitis. Carol was increasingly helpful and knowledgeable. Thanks Carol.

September 3, 2025
Unprompted review
GO Outdoors - Scunthorpe logo

Reply from GO Outdoors - Scunthorpe

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Staff were so helpful

Staff were so helpful. I think he was called josh who helped us decide which self inflating mattress was best. He demonstrated them and really went above and beyond to help us. Then at the checkout we had another great experience with nicky, she was friendly and helpful when sorting out my nhs discount. Really great shop

September 1, 2025
Unprompted review
GO Outdoors - Scunthorpe logo

Reply from GO Outdoors - Scunthorpe

Hi,

We're really pleased to see that you gave us 5 stars here. Feedback on how to improve is important but it's also nice to see full marks.

Thanks again,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Staff are all very friendly and…

Staff are all very friendly and helpful. Love that you are dog friendly too.
Thanks to Kerry at the checkout. Very polite and a happy smile.

September 3, 2025
Unprompted review
GO Outdoors - Scunthorpe logo

Reply from GO Outdoors - Scunthorpe

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Great service, friendly and very helpful!

I walked into gooutdoors today for a pair of hiking shoes.
As a lady with size 8 feet I was concerned I wouldn't have much choice.
Carol served me today, she couldn't have been more helpful!
She brought out a large selection of shoes to try and gave me lots of useful information. Friendly and helpful. I left the shop with a great pair at a fabulous price and a few other items too! 5 ☆

September 2, 2025
Unprompted review
GO Outdoors - Scunthorpe logo

Reply from GO Outdoors - Scunthorpe

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Carol was the assistant who looked…

Carol was the assistant who looked after me today, she was very polite and answered all my questions which secured my purchase.

Thanks Carol

September 2, 2025
Unprompted review
GO Outdoors - Scunthorpe logo

Reply from GO Outdoors - Scunthorpe

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

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