Carol was incredibly helpful patient and very knowledgeable nothing was too much trouble after trying on many pairs of walking boots she found me the perfect pair . Also got a fabulous welly bag. Than... See more
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Carol was incredibly helpful patient and very knowledgeable nothing was too much trouble after trying on many pairs of walking boots she found me the perfect pair . Also got a fabulous welly bag. Than... See more
Company replied
Carol from the Go Outdoors Scunthorpe branch was such a great help today in finding me a pair of walking boots for my problematic feet. So many quality choices of boots / trainers etc… if it wasn’t fo... See more
Company replied
Carol was so helpful while I tried on lots of different sizes. She also found a gorgeous shoe from the sale rack that turned out to be perfect! Nice chat and very informative. A very pleasant shopping... See more
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I think that it’s great that they are bringing new items into the store, but it was quite hard to find a couple of things because it was in a different section to where it was represented. I also thin... See more
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Written by the company
Written by the company

Dudley Road, DN16 1BA, Scunthorpe, United Kingdom
Replied to 88% of negative reviews
Typically replies within 24 hours
Excellent service from Sue on the till at Scunthorpe store

Reply from GO Outdoors - Scunthorpe
Robyn took the time to listen to my needs with regards to walking boots and then to ensure I had the time to try them all on until I was happy with my choice. I have always found this stores staff to be very friendly, knowledgeable and helpful whenever I have visited.

Reply from GO Outdoors - Scunthorpe
Was met at the front of store, found what we wanted. Sue on checkout was polite and funny. Will go back in the future

Reply from GO Outdoors - Scunthorpe
I was looking for new walking shoes and I was assisted very professionally by a lady whose name I didn’t recall but she got me into a fabulous pair of shoes that up to now are so very comfortable, waterproof and grippy! The lady on the till called Kerry was super kind and helped to retrieve my old account details so I could get my discounts. A very pleasant shopping experience.

Reply from GO Outdoors - Scunthorpe
Only popped in to look at coats and ended up buying two. They had a brilliant selection. The staff were very helpful and attentive and Sue was very polite and friendly on the checkout.

Reply from GO Outdoors - Scunthorpe
Came in to drop off a parcel and buy two waterproof coats and I found the staff extremely kind, knowledgeable and helpful. I was greeted at the door and he helped direct me to the correct place, then a lady helped me at the kiosk as I had no idea what I was doing. Then at the till, Nicky was extremely helpful and patient with me as I was using 3 gift cards and had to renew my membership card.
There was also a good selection of coats to browse.

Reply from GO Outdoors - Scunthorpe
Staff were so helpful in assisting my tent purchase and membership at the till. No hassle experience whatsoever .

Reply from GO Outdoors - Scunthorpe
Great choice, knowledgeable helpful staff and always good value

Reply from GO Outdoors - Scunthorpe
Carol served me. She was very helpful and patient,making sure I got the correct walking shoe.

Reply from GO Outdoors - Scunthorpe
Great selection of products. It gets me feeling excited about camping when looking at everything you sell. The staff are always very friendly and helpful. Today was no exception. Thank you. Andy in Scunthorpe

Reply from GO Outdoors - Scunthorpe
As always I got exactly what
I wanted and served with a smile. My favourite shop.

Reply from GO Outdoors - Scunthorpe
After a terrible experience with the Hull store,I rang Scunthorpe and spoke to Josh who was very polite and helpful. Visited the store the next day, unfortunately there was an issue with my order. All staff involved couldn't have been more apologetic and helpful. Kurt, store manager was brilliant in trying to resolve the issues and really went above and beyond. Would definitely use this store again

Reply from GO Outdoors - Scunthorpe
Very easy to navigate the online site and to order. On collection the staff were friendly and helpful. Overall a pleasant experience.

Reply from GO Outdoors - Scunthorpe
Carol was amazing so helpful and so knowledgeable when I was purchasing my walking boots, nothing was too much trouble. So thank you x

Reply from GO Outdoors - Scunthorpe

Reply from GO Outdoors - Scunthorpe
I was assisted by a lovely lady called Carol. She advised me of appropriate ‘walking’ trainers and insoles, as I have plantar’s fasciitis. Carol was increasingly helpful and knowledgeable. Thanks Carol.

Reply from GO Outdoors - Scunthorpe
Staff were so helpful. I think he was called josh who helped us decide which self inflating mattress was best. He demonstrated them and really went above and beyond to help us. Then at the checkout we had another great experience with nicky, she was friendly and helpful when sorting out my nhs discount. Really great shop

Reply from GO Outdoors - Scunthorpe
Staff are all very friendly and helpful. Love that you are dog friendly too.
Thanks to Kerry at the checkout. Very polite and a happy smile.

Reply from GO Outdoors - Scunthorpe
I walked into gooutdoors today for a pair of hiking shoes.
As a lady with size 8 feet I was concerned I wouldn't have much choice.
Carol served me today, she couldn't have been more helpful!
She brought out a large selection of shoes to try and gave me lots of useful information. Friendly and helpful. I left the shop with a great pair at a fabulous price and a few other items too! 5 ☆

Reply from GO Outdoors - Scunthorpe
Carol was the assistant who looked after me today, she was very polite and answered all my questions which secured my purchase.
Thanks Carol

Reply from GO Outdoors - Scunthorpe
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