Fjellsport.no Reviews 262

TrustScore 3.5 out of 5

3.5

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Company details

  1. Activewear Store
  2. Children's Clothing Store
  3. Men's Clothing Store
  4. Women's Clothing Store

Written by the company

Fjellsport.no er en frittstående butikk for alle som er interessert i tur og friluft. Vi tilbyr et meget bredt vareutvalg, høy produktkunnskap og god service.


Contact info

3.5

Average

TrustScore 3.5 out of 5

262 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars

I can not recommend Fjellsport enough

I can not recommend Fjellsport enough. Fast delivery, quality product time after time. I ordered at 8am in the morning and received product at 4pm in the afternoon. I rarely shop anywhere else. And this is not from a robot..... 💪💪

January 2, 2025
Unprompted review
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Rated 5 out of 5 stars

Best prices, fast delivery.

Best prices, quality products and super fast delivery!!! Used this site many times and have always been satisfied with the product and costumer service .

December 17, 2023
Unprompted review
Fjellsport.no logo

Reply from Fjellsport.no

Thanks for your kind words! Welcome back 🙌

Rated 5 out of 5 stars

Amazing!

Very nice price and delivered in two days. Amazing!

September 12, 2023
Unprompted review
Fjellsport.no logo

Reply from Fjellsport.no

Thanks for five stars and kind words 😌 Welcome back!

Rated 5 out of 5 stars

Best place to order hiking gear…

My favorite place to order hiking gear from. The website is modern and reliable. I have track of all my orders and previous purchases. Delivery is the fastest I've experienced. Sometimes I'm able to get delivery at the same day I ordered. They have a good variety of payment options. And at last the customer service is extraordinary. If something is wrong it's been fixed straight away

August 5, 2022
Unprompted review
Fjellsport.no logo

Reply from Fjellsport.no

Hi Paul,
Thank you for a nice replay. We welcome you back to us.
Best regards, Fjellsport Team!

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Rated 5 out of 5 stars

Ordered a couple of times from…

Ordered a couple of times from fjellsport, best prices and quick delivery.

September 8, 2021
Unprompted review
Fjellsport.no logo

Reply from Fjellsport.no

Hi Adam!
Thank you for your feedback.
Hope to see you again at Fjellsport.no
Best regards

Rated 5 out of 5 stars

Fjellsport is a highly recommended shop…

Fjellsport is a highly recommended shop for all kinds of sport. Good prices, fast delivery and good customer service. I have bought several items from Fjellsport over the years, and I have always been a happy customer. They also have great offers from time to time.

June 19, 2021
Unprompted review
Fjellsport.no logo

Reply from Fjellsport.no

Hi Knut. Thanks for the nice feedback. We appreciate all our great customers, and hope you will return on a later occasion.
Regards Susanne customer service

Rated 5 out of 5 stars

Great offers and even better customer service

I recently bought an Arc'teryx Alpha AR jacket after waiting weeks for a good offer (25%). Fast delivery within a week.

A week after buying the jacket I noticed Fjellsport had increased the discount from 25% to 32%. I reached out to customer service (chat) and within minutes I got credited the extra 7%.
Just for the record, their chat customer service is open 8am-11pm, which is extraordinary by Norwegian standards.

Greatly impressed by their customer service and good offers. Huge recommendation from me :)

March 15, 2021
Unprompted review
Fjellsport.no logo

Reply from Fjellsport.no

Hi Sebastian!
Thank your for your nice review. We are proud of our customer service. Wish you a nice day!

Rated 1 out of 5 stars

Paid for and waiting for arrival, nothing delivered

Ordered a product for well over NOK 1000. So that qualifies for free delivery. That was 4 days ago. Order processing took 24 hours. Nothing delivered so far. No tracking info either. No order status info on Fjellsport website.
They actually advertise with "lightning-fast" delivery. What a disgusting joke!! I hope what I ordered and paid for will arrive at all.

March 7, 2020
Unprompted review
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Rated 1 out of 5 stars

22 days with no boots and no money.

Bought 2 pair of boots that was due to be delivered with in 7-14 days.
Called fjellsport customer service after 14 days to know how far they where, and was told that they would take a bit longer. Then I wrote them and email 20 days later, to know what the status off the order was, just to be told 2 days later in the reply that the boot was out of stock with the supplier, and that they could not deliver. In the mean time they have had my 6700 kr, and have not contacted me.

September 24, 2018
Unprompted review
Fjellsport.no logo

Reply from Fjellsport.no

Hi Laurits! We are very sorry to hear that we could not deliver a product as promised. That is of course something we do not wish to happen and we obviously have a great potential here. Not only in the delivery part of this case, but also in keeping you as a customer better informed about your purchase. In the future we certainly hope to be better regarding these kinds of cases and we are working actively to ensure that we become better here!

Rated 5 out of 5 stars

Top service since many years...

Top service since many years...
I'am a glad customer in this online shop since over 5 year's now and i haven't had any problems yet. The quality of the most products there is good and they have reliable prices. From time to time they have som bargains too... The delivery time is very short and depends maybe a little bit where you stay in this country. But the crew from Fjellsport ship's out very quickly.
In case of a return, i haven't also had problems to here... - My rating therefore 5 Stars at all for Fjellsport.no - Absolutely recommended
Thank's guy's

September 11, 2018
Unprompted review
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Rated 1 out of 5 stars

Very bad communication

I ordered backpack which was suppose to be delivered in 7 to 14 days. After two weeks waiting without hearing from Fjellesport I sent them email asking when my package will be delivered, and after 3 more days got an answer that backpack wasn't sent yet and I should not expect it to be delivered any time soon since they can't get it from their supplier.

I understand things like that can happen from time to time but I just wasted 3 weeks and still have to wait for another few days to get my money back. I should be informed short after placing an order that for reason mentioned above my order will be delayed by x weeks, so I could cancel it and place an order somewhere else.

May 23, 2017
Unprompted review
Fjellsport.no logo

Reply from Fjellsport.no

Hi Jakub!

Thank you for your feedback! We certainly agree that this is not good and that you as a customer should receive more information about delivery of your order. I cannot do anything but apologize and in the future I hope we can be better about giving our customers more information in cases where we cannot hold the original delivery time.

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