Education Boutique Reviews 64

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

A wonderfully supportive and knowledgeable team. Lucy is a great mentor to tutors who want it. Having worked with them for three years they will work with you to achieve your goals, both in business... See more

Rated 5 out of 5 stars

Honestly absolutely amazing. Lucy and her team took a very difficult situation for us as a family and made it so much better and easier. I honestly could not recommend them more highly.

Company replied

Rated 5 out of 5 stars

My children have hugely benefited from the expertise of Lucy and her tutors for over two years now. Lucy has always been available when I've needed advice, guidance and reassurance. The tutors the com... See more

Company replied

Rated 1 out of 5 stars

Terrible company to work for. after an incredibly long and extrememelly time consuming process. After 3 months, finally joined the agency. then after all this you have to apply for every single li... See more

Company replied

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Company details

  1. Special Education School
  2. Educational Institution
  3. Private Tutor
  4. Tutoring Service

Written by the company

Education Boutique specialise in reintegrating SEND learners back into suitable educational pathways. We work with schools, trusts, local authorities and parents to match 1:1 tutors who deliver bespoke, in-person sessions across England and Wales. Being bespoke education specialists, we also work with private households to curate world school experiences for families interested in unique educational experiences.


Contact info

4.1

Great

TrustScore 4 out of 5

64 reviews

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1-star

Replied to 100% of negative reviews

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Rated 5 out of 5 stars

A wonderfully supportive and…

A wonderfully supportive and knowledgeable team. Lucy is a great mentor to tutors who want it. Having worked with them for three years they will work with you to achieve your goals, both in business and education!

February 11, 2025
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Rated 5 out of 5 stars

Honestly absolutely amazing

Honestly absolutely amazing. Lucy and her team took a very difficult situation for us as a family and made it so much better and easier. I honestly could not recommend them more highly.

January 10, 2025
Unprompted review
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Reply from Education Boutique

Dear Linsey,

Thank you so much for your kind words. It’s our primary aim to try and take as much of the pressure of you, as parents, at these challenging and highly emotive times. A pleasure to work with you and thank you so much for trusting us.

EB team x

Rated 5 out of 5 stars

5 stars for Education Boutique

My children have hugely benefited from the expertise of Lucy and her tutors for over two years now. Lucy has always been available when I've needed advice, guidance and reassurance. The tutors the company has sought have always been great options for my children, and everyone has been professional and flexible when it comes to delivery of the provision. Education Boutique is an oasis of inclusion - everyone embraces the need for child-centred trauma-informed provision, and they are very articulate in being able to communicate this to the wider professional circle too. Thank you Lucy and team

February 3, 2025
Unprompted review
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Reply from Education Boutique

Dear Sharon,

Thank you ever so much for this review. Reading comments like this make all the challenges worth it for the team. I will share this review with the team and want to take the opportunity to thank you so much for putting your trust in us.

Lucy

Rated 1 out of 5 stars

Terrible company to work for

Terrible company to work for. after an incredibly long and extrememelly time consuming process. After 3 months, finally joined the agency. then after all this you have to apply for every single litle job only one or two hours of tutoring for each role and compete yet again with lots of other people. Extremelly busy and compettitive environment, even though one applies for the very few jobs available in ones area, the consultants are too busy to even aknowledge this, and expect you to be availalble for roles that are 90min drive away and just one hour. A lot of time was waisted in all this process and it never led to jobs as other people were selected. This plus an incredibly unfriendly atitude on the part of the consultant, with no regard for my needs or my time made it all an horrendous process, being made to jump trough loops, like applying for the same job many times. no regard was made for my time at all. As I complained I was then sumarily asked to go even though in the process of joining the compliance was soooo strict it turned my life upside down. very bad place.

January 24, 2025
Unprompted review
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Reply from Education Boutique

Hi Isabel,

Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet your expectations. At Education Boutique, we are committed to maintaining the highest standards of professionalism and quality for both our tutors and the clients we support.

As discussed during our conversations, the decision to remove you as an approved tutor was not taken lightly. It was based on our code of conduct and our responsibility to ensure compliance and professionalism within our network and to our consultants. While we regret that this decision has caused upset, it is vital that we prioritise the needs of the learners and schools we serve.

We understand the effort you put into applying for roles; however, the positions you applied for required specific skills and experience, and other candidates were better suited. Despite this, we dedicated significant time to supporting you through the application process.

We value feedback and strive to continuously improve. If you would like to discuss this matter further, please don’t hesitate to get in touch.

Rated 5 out of 5 stars

I do not normally write reviews but in…

I do not normally write reviews but in this case I feel I want to.

In this business communication and hearing how the process is doing is a time consuming process.......Well NOT with this company. Beth was an absolute pleasure to deal with and we sorted getting me on board in 24 hours.

I have been in this business nearly 20 years and I have to say this was the best service I have received.

Excellent, 5 stars most definitely.

May 3, 2024
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Rated 5 out of 5 stars

Outstanding Creative Writing Tutoring at Education Boutique

I am writing this review as a parent who used Education Boutique's services two years ago, and I must say the impact of their exceptional tutoring, particularly with Lucy Alexandra Spencer as our tutor for a creative writing course, has endured.

Under Lucy's expert guidance, my child's writing skills thrived, and their confidence soared. The personalised approach to learning and engaging lessons made a lasting impact.

I highly recommend Education Boutique for their outstanding tutoring services. Lucy's dedication and the enduring improvement in my child's writing abilities speak volumes about their quality.

Thank you, Education Boutique and Lucy, for an enriching and empowering learning experience that continues to shine even after two years.

October 20, 2023
Unprompted review
Rated 5 out of 5 stars

Had the pleasure of working with Louise…

Had the pleasure of working with Louise Ellis through Education Boutique and I have nothing but praise for her along with her level of service. She kept us updated with regular phone calls/emails and has now found us the perfect match for my daughter and her needs. Would highly recommend and if your lucky enough to have Louise working for you you will not be disappointed:)

May 26, 2023
Unprompted review
Rated 5 out of 5 stars

Dealing with Education Boutique was a…

Dealing with Education Boutique was a great experience. Rare to find such a motivated group of people
Their can-do attitude will take them.far

February 2, 2023
Unprompted review
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Reply from Education Boutique

Thank you so much Heidi. The Education Boutique team will be delighted to read this review.

Rated 5 out of 5 stars

Lucy has been our tutor for the past 6…

Lucy is just amazing. She has been our tutor for the past 6 years for our two children. She helped both of them prepare for pretest and improve their creative writing skills massively, as well as interview practice. We are so grateful!!
She makes all the lessons creative and fun and the kids love working with her!!
Many thanks
Laura

February 2, 2023
Unprompted review
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Reply from Education Boutique

Thank you so much for your kind review.

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Rated 5 out of 5 stars

Always so supportive and helpful

Always so supportive and helpful, really make a difference, very highly recommended

January 9, 2023
Unprompted review
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Reply from Education Boutique

Thank you so much Amanda. Thank you so much for your continued support and referrals.

Rated 1 out of 5 stars

The management of this company is…unacceptable

The management of this company is appalling.
They lost the details of the child to be tutored.
I made all the phone calls to them - when they said they would phone me back they never did. I only had one email updating me on what was happening.
When they found a tutor she was unaware of the time/day we required. We were not told of the price even though I asked and the tutor was surprised that she would have to supply the information. The tutor was not happy either!
I have not heard anything since the zoom meeting with the tutor nearly two weeks ago. An apology would have been nice!
I have since been with another agency who have been very professional.

February 2, 2023
Unprompted review
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Reply from Education Boutique

Hi Angela, I am really sorry you feel your experience has been unacceptable. The team at Education Boutique are always keen to ensure our service is of the highest quality. We had a huge influx of enquiries and some staff illness the week of your first enquiry and it’s clear in this situation we have missed the mark. For that, I apologise. We will be working hard internally to make sure nobody else has this experience.

I am really pleased you have found a tutor, as you can see from our reviews, this is an unusual situation but one will will work hard to learn from. Thank you for your review and we apologise for the inconvenience.

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Rated 5 out of 5 stars

Lucy and her team is amazing

Lucy and her team is amazing. My son had lessons while the world was on lock down and she supported my son with his English query. I would blindly support her and take suggestions from her no matter if she is still my sons tutor or not. She and her team respond within time with any feedbacks.
I would highly recommend Lucy 💕💕🙏🙏

October 27, 2020
Unprompted review
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Reply from Education Boutique

Hi Suparna, It was a pleasure supporting you.
Thanks so much for taking the time to review.

Rated 5 out of 5 stars

Lucy is a truly exceptional tutor!

Lucy is a truly exceptional tutor, working with passion, energy and integrity. Having worked with Lucy a number of times it is fair to say her impact with students is truly incredible and quite rightly, she is in high demand as a tutor!

October 27, 2020
Unprompted review
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Reply from Education Boutique

It has been an absolute pleasure working for/with you Emma. I am so delighted we met 5 years ago!

Rated 5 out of 5 stars

Lucy is a one of kind!

Lucy is a one of kind! Fun, friendly, engaging and she puts the love of learning straight back into her sessions. All the tutors we had for our year 8 son’s term of homeschooling were wonderful! We continue to employ Lucy to support our daughter in certain aspects too.
Lucy also has a keen interest in the bigger picture with ideas about local and national change to educational policies. She is a real treasure! Thank you Lucy. From Team B!!

October 26, 2020
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Rated 5 out of 5 stars

Great company!

Education Boutique, headed by Lucy Alexandra Spencer, is a really great team. They are professional in their dealings with clients, and are always happy to support fellow tutors with professional development. During the lockdown earlier this year, Lucy, so generously, taught hundreds of children for free! She also runs networking and training events for tutors. I highly recommend Lucy and her team for tuition.

October 26, 2020
Unprompted review
Rated 5 out of 5 stars

Professional CPD - Highly recommended

Lucy recently ran professional CPD training for me for other tutors, which has also had a huge impact on our own delivery. She is the consummate professional and always open to supporting others whether they are students or colleagues. Lucy will remain one of my go to tutors for high quality training.

October 26, 2020
Unprompted review
Rated 5 out of 5 stars

When my daughter was struggling having…

When my daughter was struggling having changed schools a few years ago a friend recommended Lucy and we couldn’t have been happier. My daughter instantly liked her and felt at ease, she gained confidence and sailed through her SATS. I will be contacting Lucy again for help with GCSE’s!

October 26, 2020
Unprompted review

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