Company activity

Updated 6 hours ago

This page gives you a detailed overview of how DuGood Credit Union has used Trustpilot over the past 12 months. Find out where their reviews come from, how their star ratings differ per source, how many reviews they flag, and whether those flagged reviews actually breach our guidelines.

Claimed their Trustpilot profile: May 2017.

Confirmed details

Proof of identity

Proof of identity of a user associated with this account

Contact details

Google My Business account verified and synced

Bank account

Bank account registered during subscription process

Pays to access extra Trustpilot features.

Asks their customers for reviews — whether positive or negative.

Review sources

Where reviews have come from for the past 12 months

Organic

39

Verified

309

Invited

0

Redirected

0


Total reviews from the past 12 months

348

Star distribution by review source

How star ratings differ by review source from the past 12 months

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Reviews over time

How DuGood Credit Union got its reviews in the past 12 months

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Nov-JanFeb-AprMay-JulAug-Oct

New reviews by star rating

How many new reviews (distributed by star rating) DuGood Credit Union got each month in the past 12 months

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Nov-JanFeb-AprMay-JulAug-Oct

Reply behavior

How DuGood Credit Union replied to negative reviews in the past 12 months

  • Last replied to a negative review: September 22, 2025.

  • Has replied to 80% of their negative reviews.

DuGood Credit Union’s flagging activity

How frequently DuGood Credit Union flagged their reviews in the past 12 months

What's a flagged review?

  • DuGood Credit Union may flag a review if they think it's in breach of Trustpilot's guidelines.

  • DuGood Credit Union selects the reason(s) they're flagging the review, so we know what to investigate.

  • We don’t hide flagged reviews that are under investigation, unless they are flagged as having harmful or illegal content (then we blur them out).

  • Our Content Integrity Team assesses whether the flagged review is in fact in breach of our guidelines. If it is, we contact the reviewer.

  • If the reviewer is unable to resolve the issue, we remove the review from trustpilot.com.

  • DuGood Credit Union flagged 297 of their reviews a total of 307 times.
  • 9% of those cases turned out to be invalid.

Distribution of flagged reviews by star rating

5-star

214

72%

4-star

31

11%

3-star

16

5%

2-star

10

3%

1-star

26

9%

What happened to the 297 flagged reviews from the past 12 months?

Reviews still online on trustpilot.com

29

Reviews removed from trustpilot.com

268

Review isn’t in breach of Trustpilot's guidelines for the reason(s) flagged by DuGood Credit Union

29

Reviewer resolved the breach of Trustpilot's guidelines

0

Reviewer didn't respond to Trustpilot's request to resolve the breach of Trustpilot's guidelines

268

Reviewer didn't resolve the breach of Trustpilot's guidelines

0