Absolutely flawless service as usual. I ordered some diamond stud earrings for my wife and they are absolutely stunning. Will always highly recommend baker brothers for all jewellery needs. Special t... See more
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.
Review summary
Based on reviews, created with AI
Based on these reviews
Company details
Written by the company
At Baker Brothers, we are more than just a luxury jeweller. As a family-run business with over a century of history, we have built a reputation that keeps our customers coming back year after year. For over 100 years, Baker Brothers has been at the heart of Bedford, offering exquisite jewellery and watches to our loyal clients. Our presence in the local community is a testament to our commitment to delivering outstanding customer service. Please feel free to contact us to arrange an appointment and we'll be happy to help, contact us today on 01234 352343, or email@bakerbrothersdiamonds.com.
Contact info
21 Saint Peter's Street, MK40 2PN, Bedford, United Kingdom
- 01234352343
- email@bakerbrothersdiamonds.com
- www.bakerbrothersdiamonds.com
It’s a lovely jewellers to visit and…
It’s a lovely jewellers to visit and shop, and they have a vast collection of premium items. The staff are friendly and professional, and often go that extra mile for their customers. Overall, it’s the best jewellers by far, I have been using them for many years, and plan to continue for many more.
Exceptionally good service
The staff are very professional, friendly and go above and beyond with their service.
Absolutely flawless service as usual
Absolutely flawless service as usual. I ordered some diamond stud earrings for my wife and they are absolutely stunning. Will always highly recommend baker brothers for all jewellery needs. Special thanks to Stef, Clare and Kellie!
My watch was in need of repair
My watch was in need of repair. I was at a complete loss as to who to use in Bedford. I decided to try Baker Brothers to see if they could help. Wow impressive from the moment I walked in. Special thanks to Ruby and Tanya. I also had time to observe the straightforward, dedicated professional, calm advice, knowledgeable customer service others were receiving in purchasing items. Nothing was too much trouble
I received very timely service for the repair along with straightforward advice which surpassed expectations - well worth a visit you will be treated really well
Always a wonderful experience
Always a wonderful experience dealing with Baker Brothers, very knowledgeable, friendly and professional. Every person you come into contact with is a delight to deal with. Tanya has been especially helpful, she knew exactly what we were after and has managed to exceed our expectations every time. Highly recommended!
Amazing staff from start to finish
Amazing staff from start to finish, always make you feel welcomed.
Attentive and knowledgeable
Would highly recommend Baker Brothers for jewellery, watches and gift items
You can’t do better than Baker Brothers
The entire team are so welcoming, professional, friendly & very knowledgeable, i do & will always encourage friends & family to use Baker Brothers for Jewellery & watches & services etc, always looking forward to my next shopping experience 😍.
Jade and I have been customers of Baker…
Jade and I have been customers of Baker Brothers Jewellers in Bedford for many years, and every visit continues to be an absolute pleasure. The whole team is amazing — always welcoming, friendly, and genuinely focused on making you feel valued and looked after.
We’ve purchased both jewellery and watches over the years from the old shop and the new. What truly stands out is that the level of service is always the same — whether it’s a small gift or something special, the care, attention, and professionalism never change. That’s what great service is all about!
A special mention to Claire, who has always been impeccable with us, and to Paul, who continues to carry that same warmth and exceptional service in her absence. It’s such a fantastic team at Baker Brothers — always smiling, always happy to help, and always making every experience memorable.
Thank you to the Baker Brothers Team for consistently going above and beyond.
⭐️⭐️⭐️⭐️⭐️ Service and Exceptional Experience..
A fantastic Rolex experience
What a fantastic experience especially for my daughter. The staff were excellent especially Alexandria and their knowledge and customer care was second to none. They made my daughter feel extra special and that it was a very important part of being a Rolex owner.
Amazing Experience
From the moment we arrived, we were made welcome and nothing was too much trouble. Kellie spent time helping me choose the style of ring I wanted and then sourced the stone for the ring to be made in the colour and style I had invisaged. Having now collected my ring, I am completely blown over by how amazing it is and it is exactly what I imagined it would look like. I cannot recommend Baker Brothers enough if you are looking for something extra special.

Reply from Baker Brothers

Reply from Baker Brothers
Polite,courteous & knowledgeable staff.
Met by polite and courteous staff member, seated and offered refreshments. Then joined by member of staff relating to our interests who proved to be very knowledgeable, helpful and discussed our options resulting in a successful purchase.

Reply from Baker Brothers
An absolutely amazing experience from Beginning
An absolutely amazing experience from beginning to end. I honestly can’t believe the way the staff at Baker Brothers looked after me. The boutique is amazing and everyone is so, friendly and helpful. Honestly, they really know their stuff and they have an excellent display of watches and jewellery in store. I’ll definitely be back.. Thank you so much Stef, Paul, Lizzie AAAAA*+++

Reply from Baker Brothers
Baker Brothers Probate Valuation
Took a number of my mothers jewelery to be valued for probate. They identified items of possible value that were sent to an expert for valuation and reporting. The process was trouble free and very efficient. Staff very friendly and professsional.

Reply from Baker Brothers
Rolex service
Took my watch to be looked at as it was losing time had a full service and was well looked after by Stefania. So much so we purchased another Rolex watch for my wife 😂.
Will definitely be revisiting. Thank you Baker Brothers.

Reply from Baker Brothers
Jewellery purchase and Rolex aftercare
The whole Baker Brothers team make it an absolute pleasure to deal with you. Kellie in particular is on point with her Rolex knowledge, advice and customer service. The Baker Brothers experience is amazing!

Reply from Baker Brothers
Lovely friendly helpful staff
Lovely friendly helpful staff. Such a beautiful shop.

Reply from Baker Brothers
Extremely helpful
Extremely helpful, amazing service, very friendly and approachable, and very knowledgeable .An absolutely incredible service from start to finish..

Reply from Baker Brothers
We both always look forward to our…
We both always look forward to our visits to Baker Brothers due to the friendly welcome & professional service we always receive and the outstanding new boutique which is a pleasure to spend time in.

Reply from Baker Brothers
I can’t thank the team enough
I can’t thank the team enough.
The service you’ve provided is second to none. Meeting the staff has been a joy; Professional service yet so very relaxed and friendly.
I hope to be a customer of yours moving forward, and can’t wait to catch up with you soon.
I’m so happy with my watch and the entire experience.

Reply from Baker Brothers
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







