Company activity

Updated 15 hours ago

This page gives you a detailed overview of how ASOS has used Trustpilot over the past 12 months. Find out where their reviews come from, how their star ratings differ per source, how many reviews they flag, and whether those flagged reviews actually breach our guidelines.

Basics

Claimed their Trustpilot profile: January 2015.

Confirmed details

Proof of identity

Proof of identity of a user associated with this account

Contact details

Google My Business account verified and synced

Bank account

Bank account registered during subscription process

Pays to access extra Trustpilot features.

Trustpilot has no recent records of ASOS asking their customers to review them.

Review sources

Where reviews have come from for the past 12 months

Organic

3,930

Verified

Invited

Redirected

Total reviews from the past 12 months

3,963

Star distribution by review source

How star ratings differ by review source from the past 12 months

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Reviews over time

How ASOS got its reviews in the past 12 months

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Nov-JanFeb-AprMay-JulAug-Oct

Profile merges

How many profile merges happened in the past 12 months

September 30, 2020

2 profiles merged into ASOS because they were about identical domains.

ASOS's TrustScore became 3.8 after this profile merge (previously 3.8).

List of profiles

September 25, 2020

15 profiles merged into ASOS because they were about identical domains.

ASOS's TrustScore became 3.8 after this profile merge (previously 4).

List of profiles

New reviews by star rating

How many new reviews (distributed by star rating) ASOS got each month in the past 12 months

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Nov-JanFeb-AprMay-JulAug-Oct

Reply behavior

How ASOS replied to negative reviews in the past 12 months

Hasn't replied to negative reviews for the past 12 months.

ASOS’s flagging activity

How frequently ASOS flagged their reviews in the past 12 months

ASOS hasn’t flagged any reviews in the past 12 months.