Very good customer service
Very good customer service! Personal communication. Fixed everything. Will use again based on my experience.
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Widforss.no er en nettbutikk med stort og bredt vareutvalg innen jakt, friluftsliv og hund. Med lang erfaring, god produktkunnskap og god service har vi levert kvalitets utstyr siden 1729.
Very good customer service! Personal communication. Fixed everything. Will use again based on my experience.
Very bad service. Customer service doesn't exist, and phone number is not provided. Don't expect any help from them.
I emailed the company BEFORE placing my order to check if there would be any fees for returning my order as I wanted to try two different sizes of trekking shoes and thus knew that I would need to make a return. Total lack of transparency in the return email where they skillfully avoided the actual question and made me believe that returns are free of charge. It came as a total surprise when they didn't return the same amount as I had paid. I returned a perfect product in the original package within 4 days - thus did everything correctly. They deducted 45 SEK, which is not a lot of money, but I don't appreciate being treated with a lack of respect. I will never order again, although I really used to like the company and have been a customer for many years.
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