I recently bought a pair of shoes from Walk London, and I absolutely love them! The quality, comfort, and design are all amazing. Their customer service was also outstanding, quick, friendly, and ge... See more
Company replied
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.
Based on reviews, created with AI
Written by the company
The first steps of the WALK journey began in the shadows of London’s iconic Putney bridge. Now, with 10 years and two generations of family footwear knowledge behind us, our passion for creating the best possible footwear has never been stronger.
Delivering seasonal collections of loafers, boots, shoes, sneakers and more, the teams passion for high-quality footwear and design is prevalent. You can browse the brand's men's and women's collections online at or via a select list of retailers including ASOS, Office Shoes and Zalando.
Devonshire Business Centre, Devonshire House, Aviary Court, Wade Road, Basingstoke, RG24 8PE, Basingstoke, United Kingdom
Replied to 100% of negative reviews
Typically replies within 24 hours
I have now ordered 2 pairs of boots from Walk London, they are great, comfort, style and built to last.
my family have been wearing Walk London for years for stylish, elegance and beautiful design.
Great quality shoes at a great price. Really helpful customer services department

Reply from Walk London
I recently bought a pair of shoes from Walk London, and I absolutely love them! The quality, comfort, and design are all amazing. Their customer service was also outstanding, quick, friendly, and genuinely helpful. It’s clear they really care about their customers.
I’ll definitely be shopping here again, highly recommend!

Reply from Walk London
Exceptionally quick service. Both my sons now buy from you.

Reply from Walk London

Reply from Walk London
Very happy with my shoes such great quality and really good service came the next day great price would highly recommend walk London to everyone a pleasure to deal with thank you to everyone at this company

Reply from Walk London
Good service
Easy and quick exchange of Sean Low Hiking Boot
Very nicely designed too

Reply from Walk London

Reply from Walk London
Walk London provided exceptional customer service by kindly accepting my return well beyond the standard period, offering a colour swap as a goodwill gesture, and replacing a faulty pair without hesitation.
Their warmth, flexibility, and genuine care turned a disappointing experience into a lasting positive impression.

Reply from Walk London
Really happy with my purchase. Delivered in good time and what I was expecting.
Thank you.

Reply from Walk London
Well made.as them leather. Need to be walk in before long walk.

Reply from Walk London

Reply from Walk London
Very nice and high quality shoes and other quality products. Competitive prices and good offer on as well. Very fast delivery service and easy returns as well. Highly recommended.

Reply from Walk London
The customer service is amazing and the shoes are beautiful. It's one of my best buys. Even though royal mail returned my order, they made sure it got back to me ASAP. And Francesca was so pleasant, regardless of how impatient I was.

Reply from Walk London
Customer service.
I had a small query with one of the shoes in which I bought. Frankie in customer service acted upon my query so quickly and effectively it is clear that they value their customers to the highest point! I will highly recommend Walk London. Also the shoes are stunning and will purchase again!

Reply from Walk London
A very pleasant first experience as a new Walk customer.

Reply from Walk London
Good personal service and problem free returns for the wrong size shoes.

Reply from Walk London
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.